Amanda Moore
Marine
Summary
Organized Business Administrator with proven track record of maintaining efficient office operations. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
13
13
years of professional experience
Work History
Administrative Assistant III
Saint Louis University
11.2022 - Current
- Manages daily clinic operations efficiently while maintaining strict adherence to quality control measures for exceptional client care delivery.
- Improves clinic efficiency by streamlining administrative processes and implementing new policies and procedures.
- Delivers excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintains confidentiality of sensitive information by adhering to strict HIPAA and FERPA policies and procedures.
- Ensures accurate record-keeping with diligent data entry and database management of vital clinic and department information.
- Improves document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supports faculty through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Conducts hiring and onboarding of work study students, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Streamlines invoice processing procedures to ensure timely client payment while minimizing errors in financial records.
- Manages expense reports for the clinic and department, ensuring accurate documentation of income and spending for budgeting purposes.
- Reduces errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Addresses IT issues by coordinating with tech support, minimizing downtime and maintaining clinic operational efficiency.
- Organizes several department events, coordinating logistics for over 50 participants.
Business Services Manager
Girl Scouts of Southern Illinois
07.2019 - 08.2021
- Provided administrative support to Chief Financial and Administrative Officer.
- Coordinated effective safety, maintenance, repair, improvement and construction of all council owned facilities.
- Ensured offices function at highest level of service in order to support overall council operations.
- Negotiated contracts and managed relationships with vendors for building services, supplies, security and other equipment.
- Managed all service requests and ensured that all supplies were orderly and stocked.
- Supervised council’s compliance with records retention policies.
- Planed and coordinated logistics and materials for board meetings, committee meetings and staff events.
- Gathered, evaluated, and maintained data and reports pertinent to all council properties.
- Perpetuated internal directories, floor-plans, business cards, name tags and office signage.
- Served as council liaison for internal and external certificates of insurance.
- Maintained and tracked property usage at council camp locations.
- Responsible for creation and balancing of business services budget.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
Executive Administrative Assistant
Girl Scouts of Southern Illinois
10.2018 - 07.2019
- Set appointments, coordinated meetings and maintained schedules for Chief Financial and Chief Operating Officers.
- Provided planning and business support for council finance, operations and leadership departments.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Accountable for administrative support related to council planning, project management and implementation.
- Acted as staff support for council Board of Directors.
- Responsible for production and distribution of agendas, minutes and materials for Committee and Task Force meetings.
- Delivered support to council delegates.
- Organized materials for monthly, quarterly and end of year reports.
- Answered routine administrative inquiries regarding council functions and services including but not limited to insurance, property usage and safety.
Facilities Support Representative
Scott Credit Union
08.2012 - 06.2014
- Provide administrative support to Facilities Manager.
- Acted as first point of contact for all who entered corporate office.
- Managed and maintained security database, alarm codes and all employee/visitor badges.
- Input, retrieved and updated various data, graphs, charts and files for facilities and executive departments.
- Coordinated out-going and in-coming service calls related to maintenance, repair and improvement of 15 branch facilities simultaneously.
- Ordered, coordinated distribution, and tracked usage of office supplies for company.
- Scheduled and ran disaster recovery meetings with several departments.
- Balanced corporate credit card accounts, as well as general ledger accounts for facilities department.
- Assisted members of executive administrative staff.
- Aided with incoming and outgoing home office mail.
- Maintained strict control of member records and information.
- Fostered development of positive company image.
- Performed other general routine office duties, special projects or tasks as assigned by facilities and executive departments.
Bank Teller
Scott Credit Union
02.2012 - 08.2012
- Earned “Service and Recognition Award” for August, 2012, “Meet or Beat Expectation Award,” 2nd quarter 2012, and “Perfect Balancing Award” for March through August, 2012.
- Also recognized for performing “Highest Number of Transactions,” March-August, 2012.
- Provided “exceptional service” to existing and potential members.
- Received and dispersed funds in variety of ways (check, cash, money order etc.).
- Worked effectively with coworkers.
- Maintained branch records in accordance with company standards.
Education
Bachelor's degree - Business Administration
Lindenwood University
Belleville, IL2017
Associate's degree - Early Childhood Education
Sinclair Community College
Dayton, OH2007
Skills
- Office administration
- Customer and client relations
- Professional communication
- Confidential document control
- File organization
- Accounting support
- Invoice processing
- Event coordination
- Scheduling and calendar management
Timeline
Administrative Assistant III
Saint Louis University
11.2022 - Current
Business Services Manager
Girl Scouts of Southern Illinois
07.2019 - 08.2021
Executive Administrative Assistant
Girl Scouts of Southern Illinois
10.2018 - 07.2019
Facilities Support Representative
Scott Credit Union
08.2012 - 06.2014
Bank Teller
Scott Credit Union
02.2012 - 08.2012
Bachelor's degree - Business Administration
Lindenwood University
Associate's degree - Early Childhood Education
Sinclair Community College
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