Amanda Kruse

McDonald's

09.2006 - Current

Oversaw daily operations ensuring compliance with health standards and customer service protocols.
Trained and mentored staff to enhance team performance and efficiency in service delivery.
Implemented process improvements that increased productivity and reduced waste across multiple locations.
Managed inventory control systems to optimize stock levels and minimize shortages or overages.
Coordinated scheduling of shifts to ensure adequate coverage during peak hours and events.
Analyzed operational data to identify trends, enhancing decision-making for resource allocation.
Provided ongoing coaching to staff members, promoting skill development and career progression.
Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Was hand in hand with the payroll department to ensure cash flow and employees were paid and all money was counted for
Watching procedures and cost efficacy through systems such as but not limited to labor cost, profitability with food cost, and M&R reports

Summary