Amanda Helm
River Grove,IL
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
17
17
years of professional experience
Work History
Human Resources Specialist
Alzheimer’ Association
09.2017 - Current
- Processes Terminations and Status Changes in UKG.
- Administrating any updates such as address changes, direct deposit requests, or other employee information in UKG by approving the workflow.
- Creates and assigns proper roles for each Employee or Manager Security profiles, including troubleshooting single-sign on issues with Okta.
- Provides technical assistance to employees and managers regarding how to use UKG or troubleshoot issues.
- Maintain all required compliance posters for all 50 states.
- Creates and provides standard reports and queries to internal team members and other departments including Egencia. Works with the Manager, HRIS on creating and delivering report requests.
- Support systems upgrades, table maintenance, and other data entry related assignments.
- Ensure the quality and accuracy of data within the HRIS
- Generating and analyzing data in UKG.
- Serves as a lead in the annual performance management maintenance in UKG including assisting employees with goal maintenance, resetting reviews, approving reviews and other troubleshooting as needed.
Technical Assistant
Alzheimer’s Association
10.2015 - 09.2017
- Assistant to the Office Manager
- Assisted with a70,000 square foot renovation project
- Working firsthand with different chapters across the United States
- Working with HR to distribute the proper equipment to new hires
- Technical support regarding employee smartphones and webinars
- Setting up employees with e-faxing capabilities
Receptionist
Entera HealthCare
05.2013 - 09.2015
- Answering/filtering out incoming calls
- Assistant to the CEO
- Faxing, copying, and filing along with data entry
- Preparing and processing incoming mail/package deliveries
- Maintaining a stocked and clean kitchen/reception area
- Placing lunches/catering orders for the office and marketers
- Verifying claims and benefits with different insurance companies
- Crossed-trained in both admissions department and therapy department
- Communicating with doctors/nurse practitioners in order to ensure all proper documents and orders are obtained for the patient
- Knowledgeable with Kinnser and Data Soft Logic software
Server/Cocktail Waitress
Firehaus
11.2011 - 07.2012
- Waited on customers/tables and stocked items as needed
- Well experienced and trained new hires with the POS system
- TIPS certified in March2012
Cashier
Banners Convenience Store
06.2008 - 08.2010
- Highly shopped, local convenience store
- Responsible for assisting customers, stocking shelves, and keeping the stockroom organized
- Operating the Illinois Lottery machine and ringing up customers
Customer Service Associate
Marshall’s
10.2007 - 04.2008
- Assisted customers entering and exiting the fitting room area
- Directly responsible for filling and straightening the racks within the Women’s Department
- Register and phone monitoring duties
Education
Associates in Arts - Human Resources
City Colleges of Chicago – Harold Washington
Chicago, IL01.2025
Business Major
Parkland College
Champaign, IL05.2013
Skills
- Data management
- Database Administration
- System analysis
- Workflow coordination
- System performance
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Technical/User support
- Data analysis
- Written communication
- Adaptability
- Task prioritization
- Multitasking Abilities
Accomplishments
- Achieved a 70,000 square foot renovation project through effectively helping with various tasks to ensure the build-out was completed within a year and a half.
Timeline
Human Resources Specialist
Alzheimer’ Association
09.2017 - Current
Technical Assistant
Alzheimer’s Association
10.2015 - 09.2017
Receptionist
Entera HealthCare
05.2013 - 09.2015
Server/Cocktail Waitress
Firehaus
11.2011 - 07.2012
Cashier
Banners Convenience Store
06.2008 - 08.2010
Customer Service Associate
Marshall’s
10.2007 - 04.2008
Associates in Arts - Human Resources
City Colleges of Chicago – Harold Washington
Business Major
Parkland College
Similar Profiles
Melis SALGINCIMelis SALGINCI
Geriatric Care Manager at Fethiye Alzheimer AssociationGeriatric Care Manager at Fethiye Alzheimer Association
Susan WielechowskiSusan Wielechowski
CEO at Circle Of Life Alzheimer Homes, LLCCEO at Circle Of Life Alzheimer Homes, LLC
Shantol HillShantol Hill
CNA at Arden Court Memory Care And Alzheimer Assisted LivingCNA at Arden Court Memory Care And Alzheimer Assisted Living
Shelsy GarciaShelsy Garcia
Sales Associate at PandoraSales Associate at Pandora
John MillerJohn Miller
Team Leader/Supervisor at Semeniak CompanyTeam Leader/Supervisor at Semeniak Company