Amanda Garcia
Waukegan
Summary
Detail-oriented Clinical Office Assistant with expertise in coordinating patient care and maintaining HIPAA compliance. Work Closely with Co Workers, Great at Multi Tasking
Overview
14
14
years of professional experience
Work History
Clinical Office Assistant
Advocate Condell Medical Center
Libertyville, IL
07.2024 - Current
- Implemented process improvements that enhanced patient check-in efficiency and reduced wait times.
- Assisted healthcare providers with patient documentation and electronic health record management.
- Trained new staff on office procedures and software systems to ensure operational consistency.
- Developed and maintained positive relationships with patients, addressing inquiries and concerns promptly.
- Retrieved and entered data into the medical records system.
- Collected payment for services rendered
- Worked closely with Physical Therapists to schedule patients.
- Worked with Pre-Service Team for insurance purposes.
- Worked with Epic
Nutrition Assistant 2
Advocate Good Shepherd Hospital
Barrington, IL
11.2012 - 06.2024
- Provided nutritional education to patients and families, enhancing understanding of dietary needs.
- Coordinated food service operations to ensure compliance with safety and quality standards.
- Trained new staff on food preparation protocols and kitchen safety procedures.
- Provided support to individuals with special dietary needs to meet unique nutritional requirements.
- Assisted in maintaining a clean and organized kitchen, adhering to food safety regulations.
- Coordinated with kitchen staff members effectively, ensuring smooth operations during peak service hours.
- Spoke with Patients to get their food order
Education
High School Diploma -
Wilmot High School
Wilmot, WI06-2010
Skills
- Patient care coordination
- Patient privacy management
- Software applications
- Patient interaction skills
- Claims processing support
- Patient scheduling
- Appointment scheduling
- Patient-centered approach
- Data entry accuracy
- Workflow optimization
Timeline
Clinical Office Assistant
Advocate Condell Medical Center
07.2024 - Current
Nutrition Assistant 2
Advocate Good Shepherd Hospital
11.2012 - 06.2024
High School Diploma -
Wilmot High School