Amalia Segura
Granite City
Summary
Dynamic and reliable professional with experience at Rosatis Pizza, excelling in order accuracy and customer engagement. Proven ability to maintain cleanliness standards. Strong teamwork and time management skills contribute to efficient operations and exceptional guest experiences. Committed to delivering high-quality service in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Expo Runner
Rosatis Pizza
Pontoon Beach
03.2025 - 10.2025
- Delivered orders promptly to ensure customer satisfaction and repeat business.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted kitchen staff with food preparation tasks to facilitate smooth operations.
- Utilized point-of-sale systems for accurate order processing and payment handling.
- Collaborated with team members to manage peak hours effectively and efficiently.
- Adapted quickly to changing priorities during busy shifts, maintaining service quality.
- Engaged with customers to address inquiries and provide menu recommendations.
- Supported inventory management by restocking supplies as needed throughout shifts.
- Communicated food orders to chefs to execute priorities and special requests.
- Assisted with inventory management by keeping track of supplies and notifying management when restocking was necessary.
- Maintained a clean and organized expo station, improving efficiency in the kitchen.
- Supported kitchen staff in maintaining cleanliness and organization throughout service hours.
- Contributed to a positive team environment by assisting coworkers during busy periods when necessary.
- Handled high-pressure situations gracefully under stress, ensuring all orders were completed accurately and efficiently.
- Answered customers' questions, recommended items, and recorded order information.
Customer Service Cashier
TJ Max
Edwardsville, IL
06.2023 - 07.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate cash register balances through diligent cash handling procedures.
- Assisted in stocking merchandise, ensuring sales floor remained organized and appealing.
- Organized stock shelves efficiently to maintain product availability and presentation.
- Conducted regular inspections of stock for quality assurance and freshness.
- Supported promotional activities by effectively displaying new products and seasonal items.
- Greeted customers and directed to requested products.
Education
High School Diploma -
Granite City High School
Grant City, IL05.2024
Skills
- Quick learner
- Strong organization
- Cleanliness standards
- Food presentation
- Order accuracy
- Food running
- Table bussing
- Restocking supplies
- Event setup and breakdown
- Teamwork
- Catering experience
- Time management
- Cleaning and sanitizing
- Reliable and responsible
- Active listening
Timeline
Expo Runner
Rosatis Pizza
03.2025 - 10.2025
Customer Service Cashier
TJ Max
06.2023 - 07.2023
High School Diploma -
Granite City High School