Amalia Farfan
Chicago
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication skills, capability to prioritize and organize tasks, and in-depth understanding of industry concepts. Accuracy-driven Admin Clerk successful at delivering vital clerical support to internal teams as well as customers. Demonstrated abilities in analytical problem solving and talent for boosting operational efficiency.
Overview
37
37
years of professional experience
1
1
Certification
Work History
School Crossing Guard
Chicago Public Schools CPS
09.2022 - Current
- Maintained a safe environment for students with consistent enforcement of school zone speed limits and traffic rules.
- Adapted swiftly to changing weather conditions, adjusting guarding strategies accordingly to maintain optimal student protection at all times.
- Monitored pedestrian activity around construction sites or detours near the school facility, ensuring safe passage for all students.
Immigration Service Associate
Logan Square Neighborhood Association
08.2022 - 03.2024
- Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Collaborated with team members to streamline processes and improve overall service efficiency.
- Data Entry
- Filing Documents
- Make calls to people who expressed interest in the Immigrant Funds program.
- Collect documents to include in their application.
Caregiver
SYNERGY HomeCare
08.2019 - 03.2021
- Offered companionship and kindness to elderly patients
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping
- Transported individuals to events and activities, medical appointments and shopping trips
- Entertained, conversed and read aloud to keep patients mentally alert
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs
- Completed regular check-ins and progress report for each client.
Healthcare Plus - Caregiver
05.2016 - 06.2018
- Assisted with dressing guidance, grooming, meal preparation and medication reminders
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing
- Built strong relationships with clients to deliver emotional support and companionship
- Assisted patients with self-administered medications
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Entertained, conversed and read aloud to keep patients mentally alert.
Scanning Operator
Presence Health
12.2014 - 05.2015
- Maintained excellent attendance record, consistently arriving to work on time
- Participated in team-building activities to enhance working relationships
- Developed and maintained courteous and effective working relationships
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Documented finished work to keep supervisors informed of production activities.
Administrative Clerk II
Dearborn National
06.1987 - 02.2013
- Prepared and distributed team-based communications to foster collaboration and enhance team morale
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries
- Delivered top-notch administrative support to office staff, promoting excellence in office operations
- Prepared and processed papers for use in scanning, microfilming and microfiche
- Maintained efficient functionality of various photocopying and printing equipment with careful operation, preventive maintenance and basic repairs
- Documented finished work to keep supervisors informed of production activities
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Documented finished work to keep supervisors informed of production activities
- Obtained scanned records and uploaded into database
- Entered numerical data into databases with speed and accuracy using 10-key pad
- Scanned documents and saved in database to keep records of essential organizational information
- Completed data entry tasks with accuracy and efficiency
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports
- Organized, sorted and checked input data against original documents.
Education
High School Diploma -
William H. Wells
Chicago, IL06.1986
Skills
- Data Entry
- Service-Oriented
- Self-Motivated
- Record Sorting and Filing
- Problem Solving
- Outgoing Mail Preparation
- Data Entry and 10-Key
- Reliable and Punctual
- Flexible and Adaptable
- Verbal and Written Communication
- Team Collaboration
- Multitasking and Prioritization
- Attention to Detail
- Equipment Troubleshooting
- Office Machine Operation
- Document Typing and Formatting
- Prioritization and Time Management
- Mail Sorting and Routing
- Records Management Software
- Microsoft Office
- Excellent Communication
- Production records management
- Equipment optimization
- AS400 expertise
- Records Storage
- Document Scanning
Certification
CPhT - Certified Pharmacy Technician
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
School Crossing Guard
Chicago Public Schools CPS
09.2022 - Current
Immigration Service Associate
Logan Square Neighborhood Association
08.2022 - 03.2024
Caregiver
SYNERGY HomeCare
08.2019 - 03.2021
Healthcare Plus - Caregiver
05.2016 - 06.2018
Scanning Operator
Presence Health
12.2014 - 05.2015
Administrative Clerk II
Dearborn National
06.1987 - 02.2013
High School Diploma -
William H. Wells
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