Amal Al-Rashdan
Champaign,IL
Summary
Driven and adaptable individual with a strong background in neuroscience and principles of psychotherapy. Experienced in assisting a team in developing treatment plans for a diverse array of patients. Committed to providing the support and consistency needed to ensure the highest degree of confidence. Seeking a career advancement to develop new skills and deepen understanding of applied psychology.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Youth Counselor
Cunningham Children's Home
09.2023 - Current
- Designed individualized plans within team that considered diverse learning styles specific to each client''s objectives.
- Helped clients reflect on themselves though individualized writing prompts.
- Deescalated crises situations to increase safety and stability of group home.
- Reduced behavioral issues by establishing clear expectations and boundaries within supportive environment.
- Worked varied hours with 25-30 clients at different units to meet needs of organization and maintained quality of work during 10-15 hour shifts..
- Improved emotional regulation in clients through teaching coping strategies and stress management techniques.
Youth Development Professional
Don Moyer Boys & Girls Club
03.2023 - 11.2023
- Offered guidance and advice to youth to help cultivate self-esteem and community involvement.
- Engaged and interacted with youth members in over 50 uniquely designed programs, teaching sustainable habits, and coping mechanisms.
- Provided crisis intervention and emotional support to youth.
- Maintained protocol and boundaries despite youth reactions.
- Designed workshops focused on career preparation, helping youth determine what interests align with their skills.
Front Desk Clerk
University Of Illinois Housing
08.2021 - 01.2023
- Responded to over 20 emergencies by contacting authorities, evacuating guests, reporting incidents, and administering first-aid.
- Greeted visitors and residents upon arrival, offered assistance, resolved issues, and answered questions to build rapport and retention.
- Used internal software to process packages, item loans, check-ins and check-outs.
- Worked varied hours to maintain 24 hour desk.
Front End Cashier
Pete's Fresh Market
05.2021 - 08.2021
- Helped 60-70 customers complete purchases, locate items, and resolve issues per day
- Greeted customers and responded to requests for information.
- Handled customer complaints and concerns with calm and level headed approach.
Education
Bachelor of Science - Psychology
University of Illinois At Urbana-Champaign
Urbana, IL10.2023
Skills
- Assessing Behavior and Thought Patterns
- Tactful Communication
- Team Collaboration
- Treatment Plan Development
- Goal Planning
- Mental Health Support
- Rapport Building
- Diagnostic Testing Knowledge
- Regulatory Compliance
Certification
- First Aid/CPR/AED Certification
- TCI Certified
Languages
Arabic
Timeline
Youth Counselor
Cunningham Children's Home
09.2023 - Current
Youth Development Professional
Don Moyer Boys & Girls Club
03.2023 - 11.2023
Front Desk Clerk
University Of Illinois Housing
08.2021 - 01.2023
Front End Cashier
Pete's Fresh Market
05.2021 - 08.2021
Bachelor of Science - Psychology
University of Illinois At Urbana-Champaign
- First Aid/CPR/AED Certification
- TCI Certified
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