Alyssa Meserole
Fairfield
Summary
Accomplished housekeeper with 1 year of experience in senior living and almost 2 years of fast food environments, specializing in maintaining cleanliness, food preparation, and enhancing resident satisfaction. Proven ability to implement efficient cleaning techniques and train new staff. Committed to delivering exceptional customer service and ensuring a welcoming atmosphere in high-paced settings. I'm very good with people and accommodating to their needs. I work hard and give great attention to detail.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Housekeeper
Fairfield senior living and rehabilitation
Fairfield
11.2024 - Current
- Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for residents
- Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality
- Stocked and replenished room supplies including toiletries, towels, and linens to ensure resident satisfaction
- Trained and mentored new housekeeping staff members on best practices for efficient cleaning techniques and customer service
- Provided tailored cleaning techniques to residents requests and preferences
Fast Food Worker
Taco Tierra
Fairfield
04.2024 - 09.2024
- Maintained a clean work area, including wiping down counters, tables, etc.
- Provided a friendly and inviting personality while still keeping up with my work, and helping others when I can
- Memorized abbreviations for the customers orders.
- Prepared food items according to established recipes and portion size
- Collaborated with team members to meet customer needs in a fast-paced environment
- Fulfilled special requests from customers such as modifications to menu items or dietary restrictions
- Prioritized tasks accurately during busy periods while maintaining quality service
Fast Food Worker
Ginger Ale's
Fairfield
08.2022 - 08.2023
- Maintained a clean and sanitary work environment, following all food safety regulations and guidelines
- Handled and stored food products properly to prevent contamination or from spoiling
- Assisted in inventory by stocking, rotating, items, and notifying supervisor of any shortages or expired products
- Provided customer service by greeting customers with a friendly demeanor and addressing their needs
- Responded to customer complaints or concerns by listening carefully and resolving the issue
- Managed inventory levels to ensure an accurate supply of coffee beans, milk, syrups, and other ingredients
Education
High school diploma -
Fairfield community Highschool
Fairfield, IL 08.2020 - 05.2024
Skills
- Attention to detail
- Food Handling
- Math
- Task prioritization
- Customer service
- Time management
- Food Service
- Customer relationship building
- Cash register
- Decision making
- Food Preparation
- Phone etiquette
- Customer complaint resolution
- Teamwork
- Greeting customers
- Cleaning Experience
- Organizational skills
- Friendly demeanor
- Communication skills
Certification
Driver's License
Languages
English
Personal Information
Authorized To Work: US
Timeline
Housekeeper
Fairfield senior living and rehabilitation
11.2024 - Current
Fast Food Worker
Taco Tierra
04.2024 - 09.2024
Fast Food Worker
Ginger Ale's
08.2022 - 08.2023
High school diploma -
Fairfield community Highschool
08.2020 - 05.2024