Alyssa Machnikowski
Minooka
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Starbucks. Proven ability to manage cash register operations and resolve customer concerns, enhancing satisfaction. A team player with strong time management and problem-solving abilities, consistently delivering high-quality service and training new staff to uphold brand standards.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
09.2023 - Current
- Delivered exceptional customer service by efficiently taking orders and providing product recommendations.
- Operated espresso machines and brewing equipment to prepare high-quality beverages consistently.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
- Handled cash transactions accurately, managing register operations with attention to detail.
- Trained new team members on beverage preparation techniques and customer service protocols.
- Resolved customer concerns promptly, enhancing overall satisfaction and loyalty to the brand.
Retail Worker
Jewels Osco
09.2022 - 08.2023
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of sales floor, ensuring products were easily accessible.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Executed efficient product selection based on customer preferences and store layout.
Education
Bachelor of Science - Forensic Science
Arizona State University
Tempe, AZ01-2028
Minooka Community High School
Minooka, IL05-2023
Skills
- Time management
- Team player
- Cash register operation
- Order taking
- Problem-solving
- Exceptional customer service
Timeline
Barista
Starbucks
09.2023 - Current
Retail Worker
Jewels Osco
09.2022 - 08.2023
Bachelor of Science - Forensic Science
Arizona State University
Minooka Community High School
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