Alyssa Flynn - Assistant Manager / Director of Sales - Clean Image LLC

Summary

Results-driven operations and sales leader with over eight years of progressive experience in customer service, team leadership, and revenue growth within a high-volume service environment. Demonstrated ability to design and implement strategic sales initiatives, develop high-performing teams, and enhance customer engagement to drive measurable business outcomes. Recognized for strong leadership, operational oversight, and the ability to translate business goals into actionable strategies that improve both performance and customer satisfaction. Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment. Sales expert prepared for leadership roles. Proven ability to drive revenue growth and enhance client relationships. Strong focus on team collaboration and achieving results. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation.

Overview

9

years of professional experience

Work History

Assistant Manager / Director of Sales

Clean Image LLC

Plainfield, IL

08.2017 - Current

Promoted from Service Advisor into a dual leadership role in recognition of strong performance, sales acumen, and leadership capabilities. Oversee daily operations while directing sales strategy and team development in a fast-paced environment.
Spearheaded the growth of monthly membership programs, increasing enrollments by over 200% by designing and implementing structured sales training, refining team scripting, and introducing customer-focused engagement strategies that improved conversion rates.
Developed and executed targeted marketing initiatives, including in-person sales techniques, promotional campaigns, and community outreach efforts, resulting in increased brand visibility and sustained customer retention.
Managed daily business operations, including staff scheduling, workflow coordination, and service efficiency, ensuring optimal coverage and consistent delivery of high-quality customer experiences.
Trained, coached, and mentored team members on sales techniques, customer interaction, and performance expectations, leading to improved individual productivity and stronger team cohesion.
Collaborated closely with ownership to identify operational inefficiencies and implement process improvements, enhancing service speed, accuracy, and overall profitability.
Led by example in customer engagement, consistently building rapport, identifying customer needs, and recommending tailored service solutions to maximize satisfaction and revenue.

Education

Associate of Science - Business Administration Minor in Marketing

Lewis University

Romeoville, IL

05.2023

Associate of Arts -

Joliet Junior College

Joliet, IL

01-2023

Skills

Customer Relationship Management
Sales Strategy & Execution
Team Leadership & Development
Marketing & Promotions
Communication
Sales training and leadership
Revenue growth

Sales team training
Pipeline development
Sales team motivation
Sales coaching
Sales strategy development
KPI analysis
Sales leadership and training

Timeline