Alyssa E.
Chicago
Summary
Community psychologist with experience in crisis response, behavioral health, and early childhood intervention, specializing in systems-level problem solving, community-based support, and data-driven program improvement. Experienced in using behavioral data, cross-functional communication, and client-centered feedback strategies to improve accessibility and engagement for diverse populations. Passionate about systemic reform, prevention-focused interventions, and advancing equitable, community-centered approaches to mental health and social services.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Mobile Crisis Response Therapist
Pillars Community Health
09.2024 - Current
- Provided immediate, community-based mental health crisis intervention services to individuals experiencing psychiatric emergencies, suicidal ideation, and behavioral health disturbances.
- Conducted comprehensive risk assessments, suicide assessments, safety planning, and mental status evaluations to determine appropriate levels of care and crisis stabilization needs.
- Utilized evidence-based therapeutic interventions including CBT-informed techniques, trauma-informed care, motivational interviewing, de-escalation strategies, and solution-focused therapy to support emotional stabilization and symptom reduction.
- Maintained accurate and timely clinical documentation, treatment notes, assessments, and service records in accordance with Medicaid, agency, and Illinois state standards.
- Participated in on-call rotation and rapid response services while demonstrating strong clinical judgment, crisis management, and independent decision-making skills.
Behavioral Technician
Lumiere Children's Therapy Chicago
05.2023 - 10.2024
- Led curriculum improvements for a preschool ABA program by collecting behavioral and engagement data, coordinating with interdisciplinary care teams, and incorporating inclusive feedback strategies for non-verbal children.
- Implemented individualized treatment plans to support children's behavioral development.
- Monitored and recorded patient progress using data collection methods and behavior tracking systems.
- Maintained accurate data collection on client progress, enabling effective analysis and modification of treatment plans as needed.
Personal Support Worker
Home-Based Services
07.2019 - 09.2023
- Provided 1:1 care for individuals with ASD and mental illnesses.
- Utilized effective time management skills to balance multiple responsibilities while maintaining exceptional levels of care.
- Supported clients in achieving personal goals and overcoming challenges through active listening and guidance.
- Assisted clients with daily living activities to promote independence and dignity.
- Served as an advocate for clients when interfacing with other service providers or navigating complex systems.
Authorized Direct Support Person
Bethshan Association
07.2022 - 04.2023
- Authorized direct service person providing care to developmentally disabled individuals living in community integrated living arrangements (CILAs).
- Provided personalized support to individuals with developmental disabilities, fostering independence and enhancing quality of life.
- Assisted in daily living activities, ensuring safety and comfort for clients in a supportive environment.
- Collaborated with multidisciplinary teams to coordinate services and improve client outcomes through consistent communication.
- Advocated for client rights and interests, ensuring access to necessary resources and services within the community.
Team Lead
TurnUp Activism
09.2022 - 03.2023
- Previous team lead at one of the fastest growing youth voter turnout and activism organizations that was named one of Forbes Top 5 Standout Tech Nonprofits of 2022.
- Managed a team of 30+ interns in research, marketing, and voter outreach helping TurnUp reach out to 36 million young voters nationally with election information and registration.
- Facilitated training sessions to elevate team capabilities in activism techniques.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Education
Master of Science - Community Psychology
DePaul University
12.2023
Bachelor of Arts - Community Psychology
DePaul University
12.2023
Skills
- Microsoft 365
- Cross-functional communication
- Time management
- Crisis intervention
- Individual and community advocacy
- Research and evaluation
- Team collaboration
- Documentation and reporting
- Progress monitoring
- Electronic health records
Certification
- 06/2024 Trauma-Informed Care Certification DePaul University
- 05/2020 Research, Ethics, and Compliance CITI Program
- 05/2019 Advanced Open Water Diver PADI
- 05/2018 Open Water Diver PADI
- 07/2025 IMCANS PRAED FOUNDATION
- 01/2024 Basic First Aid RH-Relias Healthcare
- 10/2024 IM-CAT PRAED FOUNDATION
- 07/2024 CPR/AED/First Aid American Heart Association
- 10/2022 Crisis Prevention Intervention Certification CPI (Crisis Prevention Institute) International
- 06/2023 Safety Care Specialist QBS, provider of Safety-Care
Timeline
Mobile Crisis Response Therapist
Pillars Community Health
09.2024 - Current
Behavioral Technician
Lumiere Children's Therapy Chicago
05.2023 - 10.2024
Team Lead
TurnUp Activism
09.2022 - 03.2023
Authorized Direct Support Person
Bethshan Association
07.2022 - 04.2023
Personal Support Worker
Home-Based Services
07.2019 - 09.2023
Master of Science - Community Psychology
DePaul University
Bachelor of Arts - Community Psychology
DePaul University