Alyson Lindsey
Clinton
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
31
31
years of professional experience
Work History
Grain Originator
Topflight Grain Cooperative
Maroa
11.2025 - Current
- Originated grain contracts with local farmers to ensure supply chain stability.
- Collaborated with team to develop pricing strategies for grain sales.
- Managed inventory levels to optimize product availability and quality.
- Facilitated communication between producers and buyers for seamless transactions.
- Ensured compliance with safety regulations during grain handling processes.
- Resolved customer service issues in a prompt manner while maintaining positive working relationships with colleagues.
HR Benefits Manager
RCM CO-OP
Mechanicsburg
04.2022 - 11.2025
- Oversees the administration of benefit programs.
- Works with third party administrator regarding insurance coverage, annual benefits renewal and payroll deductions.
- Monitor and manage employee 401k contributions and employer match funding, reconciling payroll records to ensure accuracy and timely processing.
- Conducts new hire orientation to ensure employees understands all benefit plans and options offered.
- Process all payroll and payroll duties through the Paychex system.
- Managed the annual open enrollment process by communicating with employees regarding available options and providing customer service support.
- Developed and implemented employee benefit programs for diverse workforce needs.
- Managed open enrollment processes, ensuring compliance with regulations and policies.
- Provided guidance on benefits inquiries to employees, enhancing satisfaction and understanding.
- Coordinated with external vendors to optimize services related to employee benefits.
- Conducted training sessions for staff on available benefits and enrollment procedures.
- Provided guidance and support to employees regarding their benefits packages.
Merchandiser Assistant, Grain Division
Archer Daniels Midland Company
Decatur
06.2014 - 04.2022
- Purchases grain from customers, creating contracts and/or settlements.
- Assist leadership with policy research, creation and execution.
- Assisting merchandisers with entering exchanges/hedges into Oak system.
- Managed rail logistics operations, including scheduling, tracking, and coordinating railcar movement to ensure efficient grain transportation.
- Logistics: managing railcar fleet with varies Class 1 Railroads.
- Account Management: assist in maintaining & developing accounts in accounting, operations & logistics.
Customer Service Representative
Archer Daniels Midland Company
Decatur
10.1995 - 06.2014
- Assisted customers with product inquiries and order placement.
- Resolved customer complaints through effective communication and problem-solving.
- Maintained knowledge of company products and services for accurate support.
- Handled high-volume calls while ensuring quality service standards.
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed strong relationships with customers by providing personalized assistance and support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Education
High School -
Illiopolis High School
ILRichland Community College -
Richland Community College
ILSkills
- Employee benefits administration
- Retirement plan management
- Life insurance administration
- Open enrollment coordination
- Program leadership
- Customer relationship management
- Payroll processing
- Benefit administration
- Problem solving
- Effective communication
- Attention to detail
- Team collaboration
References
References available upon request
Timeline
Grain Originator
Topflight Grain Cooperative
11.2025 - Current
HR Benefits Manager
RCM CO-OP
04.2022 - 11.2025
Merchandiser Assistant, Grain Division
Archer Daniels Midland Company
06.2014 - 04.2022
Customer Service Representative
Archer Daniels Midland Company
10.1995 - 06.2014
High School -
Illiopolis High School
Richland Community College -
Richland Community College