Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alvis Booker

Bolingbrook

Summary

Punctual delivery driver offering several years of experience distributing products, documents, and packages to customers. Versed in safely loading and unloading parcels, completing logs, and collecting appropriate payments. Familiar with GPS system operations, paired with an outstanding driving record. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

9
9
years of professional experience

Work History

Truck Driver

JB Hunt Transport
Joliet
07.2023 - Current
  • Worked well with dispatchers to communicate route and schedule changes.
  • Obtained signatures needed to complete and process paperwork.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.

Truck Driver Laborer

SYSCO Food Services
Lincoln
03.2023 - 04.2023
  • Inspected product load for accuracy to foster timely and complete delivery.
  • Collaborated with other delivery drivers and restaurant staff, sharing best practices to improve overall efficiency and service quality.
  • Delivered fresh food to customers across local area.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
  • Carried food in insulated bags to maintain hot or cold temperature.

Delivery Driver

AmeriGas Propane
Plainfield
02.2023 - 03.2023
  • Responded promptly to any emergency situations that arose during deliveries.
  • Utilized GPS and maps for efficient route planning.
  • Maintained records of deliveries, including volume delivered, mileage logs, and customers served.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Provided excellent customer service by responding quickly to inquiries and concerns.

Truck Driver

YRC Freight
Joliet
12.2022 - 02.2023
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Ensured deliveries were on time by following designated routes and adhering to traffic laws.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.

Delivery Driver

FedEx
Romeoville
09.2020 - 12.2022
  • Delivered goods and services to customers on time and in excellent condition.
  • Performed minor vehicle maintenance tasks to prevent disruptions.
  • Enhanced customer satisfaction by providing courteous and professional service.
  • Secured merchandise, avoiding damage during transportation.
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Utilized GPS and maps for efficient route planning.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.

Delivery Driver

Amazon
Romeoville
02.2019 - 09.2020
  • Conducted pre-inspections to keep trucks reliable and well-maintained.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Reported delays and accidents to stations using telephones or two-way radios.
  • Utilized GPS and maps for efficient route planning.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.

Groundsman Helper

Union Pacific
Joliet
01.2019 - 02.2019
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Completed day-to-day duties accurately and efficiently.

Cable Technician

American Cable & Telephone
Aurora
11.2018 - 01.2019
  • Selected correct tools or methodologies to perform specific cabling tasks.
  • Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes.
  • Replaced defective parts or components within a cable system when necessary.
  • Provided detailed explanations and solutions to customer inquiries and concerns.
  • Troubleshot and diagnosed systems using speed, ping and related tests.

Delivery Driver

Amazon
Lisle
06.2018 - 11.2018
  • Located and determined depths of underground facilities and lines using equipment.
  • Completed inspections on utilities to assess safety and compliance with applicable regulations.
  • Provided technical support on various projects related to utility locating activities.
  • Filled out daily paperwork based on locations and findings for delivery to professionals.
  • Laid out cabling plans and ran through buildings to desired locations.
  • Used paint, flags and other methods to communicate utility information to excavators and other appropriate personnel.
  • Identified and sketched locations of utility lines and marked areas of existing utilities for future usage.

Pest Control Technician

Aptive Environmental
West Chicago
06.2017 - 04.2018
  • Identified opportunities for additional services and provided clients with recommendations for further pest protection.
  • Mixed chemicals according to label directions in order to create effective solutions for treating pests.
  • Set mechanical traps, baits, and glue boards to remove pests from interior areas.
  • Monitored customer complaints regarding pest activity in order to identify problem areas requiring additional treatment.
  • Followed local, state, and federal regulations regarding the safe handling and application of pesticides.
  • Performed follow-up visits to monitor the effectiveness of treatments and make adjustments as necessary.
  • Reviewed reports on pest-ridden areas and determined appropriate course of treatment.
  • Communicated with customers regarding any safety concerns they may have prior to performing any treatments.

Reail Clerk

Meijer
Bolingbrook
09.2016 - 04.2017
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Maintained cleanliness and organization of store shelves and displays.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Maintained cleanliness of sales floor and stockroom areas.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Placed special orders or called other stores to find desired items.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Organized backroom storage spaces according to company policies.
  • Provided excellent customer service by greeting each customer in a friendly manner.

Education

High School Diploma -

Downers Grove South High School
Downers Grove
06-2016

Skills

  • Customer service
  • Data entry
  • Inventory specialist
  • laborer
  • Route planning
  • Problem-solving
  • City and non-city driving
  • Vehicle inspection

Timeline

Truck Driver

JB Hunt Transport
07.2023 - Current

Truck Driver Laborer

SYSCO Food Services
03.2023 - 04.2023

Delivery Driver

AmeriGas Propane
02.2023 - 03.2023

Truck Driver

YRC Freight
12.2022 - 02.2023

Delivery Driver

FedEx
09.2020 - 12.2022

Delivery Driver

Amazon
02.2019 - 09.2020

Groundsman Helper

Union Pacific
01.2019 - 02.2019

Cable Technician

American Cable & Telephone
11.2018 - 01.2019

Delivery Driver

Amazon
06.2018 - 11.2018

Pest Control Technician

Aptive Environmental
06.2017 - 04.2018

Reail Clerk

Meijer
09.2016 - 04.2017

High School Diploma -

Downers Grove South High School

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Alvis Booker