Altynai Aitakunova
Chicago
Summary
Detail-oriented credit department head with over 8 years of experience in credit analysis and risk assessment. Skilled in preparing performance reports and conducting compliance audits to drive operational excellence and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Head of Credit Department
Bakai Bank
Bishkek, Kyrgyzstan
11.2020 - 06.2023
- Managed daily credit department operations and ensured compliance with policies.
- Assisted in processing credit applications and verifying customer information.
- Supported team members in resolving customer inquiries and issues related to credit.
- Maintained accurate records of customer credit histories and transactions.
- Collaborated with sales teams to evaluate client creditworthiness for new accounts.
- Prepared reports on credit activities and departmental performance for management review.
- Conducted regular audits of credit files to ensure data accuracy and completeness.
- Trained new staff on departmental procedures and systems for efficient operations.
- Created weekly analysis reports on current trends in customer delinquency rates, charge-off rates, average days past due.
Main Specialist
Bakai Bank
Bishkek, Kyrgyzstan
03.2015 - 12.2018
- Assisted in creating marketing materials to promote banking services effectively.
- Reviewed loan applications for accuracy and compliance with bank policies.
- Collaborated with teams to streamline operational processes within the bank.
Specalist of credit department
Bakai Bank
Bishkek, Kyrgyzstan
02.2014 - 03.2015
- Analyzed customer feedback to enhance banking services and client satisfaction.
- Collaborated with cross-functional teams on strategic banking initiatives and projects.
- Managed complex customer inquiries, providing effective solutions and support.
Education
Master of Science - Management
Bishkek Financial And Economics Academy
Bishkek, Kyrgyzstan06-2015
Bachelor of Economics - Economics And Finances
Bishkek Financial And Economic Academy
Bishkek, Kyrgyzstan06-2013
Skills
- Credit analysis
- Risk assessment
- Data management
- Compliance auditing
- Financial reporting
- Customer relationship management
- Market analysis
- Problem solving
- Attention to detail
- Time management
- Team collaboration
Languages
Russian
Professional
English
Limited
Timeline
Head of Credit Department
Bakai Bank
11.2020 - 06.2023
Main Specialist
Bakai Bank
03.2015 - 12.2018
Specalist of credit department
Bakai Bank
02.2014 - 03.2015
Master of Science - Management
Bishkek Financial And Economics Academy
Bachelor of Economics - Economics And Finances
Bishkek Financial And Economic Academy
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