ALTON SPEER
CHICAGO
Summary
Dynamic professional with a proven track record in improving customer satisfaction through strategic communication and teamwork. Skilled in social media management and event organization, driving community engagement and brand visibility. Strong organizational abilities enhance operational efficiency and project execution.
Overview
8
8
years of professional experience
Work History
SECTION MANAGER
Trader Joe's
Chicago
07.2021 - Current
- Welcomed 100+ customers daily, addressing product and service inquiries to improve shopping experience
- Cultivated positive team atmosphere, fostering collaboration to improve service delivery and customer satisfaction
- Facilitated efficient stock replenishment of shelves, optimizing inventory turnover during peak hours
- Managed cash register operations, ensuring smooth processing of 100+ daily transactions
MARKETING/EVENT COORDINATOR
Local Roasters
Wichita
04.2023 - 05.2025
- Coordinated social and holiday events to enhance community engagement
- Executed community outreach initiatives to increase local brand visibility
- Managed social media accounts and created engaging content bi-weekly
- Took inventory and monitored sales on SalesForce
KEY CARRYING DEPARTMENT SUPERVISOR
TJX Companies
Overland Park
06.2020 - 05.2022
- Led team of 20 staff, delegating tasks to enhance project completion rates
- Trained and guided new employees to ensure understanding of company policies and procedures
- Created reports on daily transactions, sales figures, inventory levels, and key metrics to support department operations
LINE ASSISTANT
Standridge Color
Newton
11.2018 - 06.2020
- Monitored production line to identify and address issues or malfunctions
- Checked product quality to ensure compliance with standards before packaging and shipping
- Followed safety protocols while operating machinery
ASSISTANT
Charlsen Insurance
Halstead
07.2019 - 04.2020
- Organized and maintained filing systems for documents and records to ensure easy retrieval and compliance.
- Sorted and distributed incoming mail daily to ensure timely delivery to recipients.
- Managed inventory of office supplies to ensure availability and prevent shortages.
Education
BACHELOR OF BUSINESS ADMINISTRATION - MARKETING AND ECONOMICS
Wichita State University
Wichita, KS01-2024
ASSOCIATE OF ARTS -
Johnson County Community College
Overland Park, KS01-2022
HIGH SCHOOL DIPLOMA -
Halstead High School
Halstead, KS01-2020
Skills
- Inventory management of supplies
- Inventory optimization
- Quality control management
- Quality assurance oversight
- Operational compliance
- Sales monitoring
- Performance analytics
- Team leadership
- Employee training
- Team collaboration
- Customer engagement
- Document management
Websites
Timeline
MARKETING/EVENT COORDINATOR
Local Roasters
04.2023 - 05.2025
SECTION MANAGER
Trader Joe's
07.2021 - Current
KEY CARRYING DEPARTMENT SUPERVISOR
TJX Companies
06.2020 - 05.2022
ASSISTANT
Charlsen Insurance
07.2019 - 04.2020
LINE ASSISTANT
Standridge Color
11.2018 - 06.2020
BACHELOR OF BUSINESS ADMINISTRATION - MARKETING AND ECONOMICS
Wichita State University
ASSOCIATE OF ARTS -
Johnson County Community College
HIGH SCHOOL DIPLOMA -
Halstead High School