Alondra Rodríguez Rivera
Oakbrook Terrace
Summary
Experienced HR professional skilled in managing HR functions and driving organizational success. Demonstrated expertise in recruitment, employee relations, and policy implementation. Renowned for cultivating collaborative environments and achieving results through adaptable strategies. Proficient in conflict resolution and team building, key skills that contribute to fostering a productive work culture.
Overview
3
3
years of professional experience
1
1
Certification
Work History
HR Supervisor
Quality Custom Distribution
06.2024 - Current
- Created and delivered HR metrics reports to senior management to track key performance indicators such as turnover rate, time-to-fill positions, and training effectiveness
- Collaborated with department heads to develop job descriptions that accurately reflected the skills and qualifications required for each position
- Managed employee relations issues including conflict resolution, disciplinary actions, and grievance procedures
- Conducted investigations into complaints or allegations of harassment or discrimination ensuring fair treatment of all parties involved
- Provided guidance to managers regarding employment law compliance including FMLA, ADA etc
- Collaborated with finance department on budgeting process related to human resources expenses
- Facilitated leadership development programs aimed at enhancing managerial skills across the organization
- Managed the performance review process, ensuring timely completion and meaningful feedback.
- Conducted exit interviews to identify trends and areas for improvement in employee satisfaction.
- Led investigations into workplace accidents or injuries, ensuring compliance with OSHA regulations.
HR Generalist
Quality Custom Distribution
09.2022 - 06.2024
- Developed and implemented employee engagement initiatives resulting in a 83% increase in overall employee satisfaction
- Administered benefits programs, including health insurance, retirement plans, and leave management for a team of 60 employees
- Conducted investigations into employee complaints or policy violations ensuring fair resolution and compliance with company policies
- Created and delivered training programs on topics such as sexual harassment prevention, diversity and inclusion awareness, and performance management
- Maintained accurate HRIS records by updating employee information, tracking attendance records, and managing time-off requests
- Assisted in the development of company policies and procedures to ensure compliance with federal/ state labor laws and regulations
- Provided guidance to managers regarding disciplinary actions ensuring adherence to company policies while promoting fairness across all levels of the organization
- Managed employee relations issues, including conflict resolution, performance improvement plans, and disciplinary actions
- Maintained knowledge of current employment laws and regulations ensuring compliance at all times.
- Assisted employees with HR-related inquiries, providing guidance on policies, procedures, and benefits.
Human Resources Assistant
Forest Services
09.2021 - 09.2022
- Assisting Human Resources with the process of Benefits
- Supporting internal and external inquiries and requests related to the Human Resources Department
- Compiling and maintaining paper, digital, and electronic employee records
- Supporting HR-related training programs, workshops, and seminars
- Entering employee data into computer database
- Continuously learn the learn the latest Human Resources best practices to improve workplace efficiency
- Trained to work with Connect HR, USA Staffing, NFC, and USA Jobs
- Responded to employee inquiries regarding company policies, benefits, and procedures in a timely and professional manner
- Assisted with benefits administration tasks including enrollment processes or changes in coverage
- Participated actively in brainstorming sessions aimed at improving HR processes and procedures
- Assisted in the creation and maintenance of HR policies and procedures manuals for easy reference by employees
Education
M.A. - Human Resources
Florida International University
Miami, FL08.2021
Bachelor of Science - Hospitality Management
Florida International University
Miami, FL05.2020
Skills
- HR policies implementation
- Team building and leadership
- Diversity and inclusion
- Onboarding and orientation
- Employee relations management
- Succession planning
- Compensation and benefits
- Labor relations
- Payroll processing
- Employee recognition programs
- Process improvement techniques
- Attention to detail
Certification
SHRM Certified Professional
Additional Information
Microsoft Office (Word, Excel, PowerPoint), Guided to the goals and accomplishments of the Company, Great manage of time with or without supervision, Fast learner, Guided to excellent Customer Service, Responsible, organized, dynamic, proactive and punctual
Languages
Spanish
Native or Bilingual
Timeline
HR Supervisor
Quality Custom Distribution
06.2024 - Current
HR Generalist
Quality Custom Distribution
09.2022 - 06.2024
Human Resources Assistant
Forest Services
09.2021 - 09.2022
Bachelor of Science - Hospitality Management
Florida International University
SHRM Certified Professional
M.A. - Human Resources
Florida International University
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