Alondra Gallegos

• Assisted customers in selecting fashionable footwear and styling complete looks.

• Operated the cash register, processed transactions, returns, and exchanges efficiently.

• Maintained an organized and visually appealing sales floor and stockroom.

Met daily and weekly sales goals while providing exceptional customer service.

Handled inventory, restocking, and visual merchandising for the women’s shoe department.

• Provided support in the instruction of new order pickers.

• Ensured the upkeep of a tidy, well-arranged workspace.

• Achieved daily targets for order picking and shipping.

Prepared and packaged orders for shipment.

• Utilized a forklift to load and unload items from shelves and pallets.

• Oversaw a team of 18 staff members, establishing objectives, and assigning responsibilities to ensure timely completion of tasks.

Provided guidance and support to employees to facilitate their professional development.

• Conducted training sessions for new team members on cashiering protocols and customer service standards.

Regularly monitored and replenished shelves to maintain product availability.

Evaluated store performance metrics, and devised strategies to enhance operational efficiency.

• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.