Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alondra Cisneros

Rockford

Summary

Dynamic delivery driver with a proven track record at Spark, excelling in route optimization and customer communication. Recognized for dependability and attention to detail, ensuring timely deliveries and high customer satisfaction. Adept at problem-solving and maintaining safety protocols, contributing to a seamless delivery experience.

Dependable Desired Position with solid background in timely deliveries and route optimization. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.

Overview

12
12
years of professional experience

Work History

Delivery Driver

Spark
12.2022 - Current
  • Navigated optimized delivery routes to ensure timely package arrival.
  • Loaded and unloaded goods efficiently while adhering to safety protocols.
  • Maintained accurate delivery logs and documentation for each route.
  • Communicated effectively with customers to address inquiries and concerns.
  • Shopped for items in a very quick and efficient way while communicating with customers about any items.

Delivery Driver

DoorDash
11.2022 - 03.2025
  • Operated delivery vehicle safely, adhering to all traffic laws and company policies.
  • Executed timely deliveries, ensuring customer satisfaction through effective communication.
  • Managed route planning to optimize efficiency and minimize delays.

Sales Associate

Lowe’s Home Improvement
08.2016 - 05.2019
  • Assisted customers in product selection, providing knowledgeable recommendations to enhance shopping experience.
  • Maintained accurate inventory levels through regular stock checks and organization of merchandise displays.
  • Processed transactions efficiently using point-of-sale systems, ensuring a smooth checkout experience for customers.
  • Collaborated with team members to uphold store standards and maintain cleanliness throughout sales floor.
  • Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Sales Associate

Becky’s Shoes
04.2013 - 07.2015
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Education

High School Diploma -

Rome High School
Rome, GA
05.2013

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Problem-solving
  • Safe driving

Languages

Spanish
Native or Bilingual

Timeline

Delivery Driver

Spark
12.2022 - Current

Delivery Driver

DoorDash
11.2022 - 03.2025

Sales Associate

Lowe’s Home Improvement
08.2016 - 05.2019

Sales Associate

Becky’s Shoes
04.2013 - 07.2015

High School Diploma -

Rome High School

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Alondra Cisneros