Summary
Overview
Work History
Education
Skills
Certification
Additional Information
WEBSITES, PORTFOLIOS, PROFILES
Timeline
Alon Linetzki

Alon Linetzki

Principal Process Improvement | Delivery Excellence Lead | Agile Transition Coach | Quality Assurance & Test Automation Expert | Driving Scalable And Measurable Transformations & Operational Efficiency
"It is not the strongest of the species that survives, nor the most intelligent, but the one that is most adaptable to change"
Charles Darwin

Summary

Principal Process Improvement & Delivery Excellence Lead with 40+ years of experience as an Agile Transformation coach, software engineer, development team leader, systems analyst, QA & testing senior manager, and senior consultant.


Proven track record in leading agile transformations, driving process improvements, and delivering operational excellence across healthcare, military, telecom, finance, real estate, retail, cybersecurity, mobile, gaming, and embedded systems.


Expert in coaching senior managers, product owners, scrum masters, engineers, and cross-functional leaders worldwide, managing near-shore and off-shore teams in India, Romania, Russia, Ukraine, Belarus, and beyond.

Experienced guiding organizations through ISO-9000 certification and implementing medical and military ISO/IEEE standards, including ISO 62304, IEEE 829, IEEE 730, and IEEE 1028. International speaker since 1995 on Agile transformation, quality assurance, testing, test automation, and delivery excellence.


Recognized for strategic leadership, process optimization, and scaling high-performing teams to achieve measurable improvements in software delivery, quality, and organizational agility.

Overview

42
42
years of professional experience
14
14
Certifications
2
2
Languages

Work History

Agile Coach Transformation Lead

Bank Hapoalim
08.2022 - 12.2025
  • Led Agile transformation of the Integrated Technology Platforms Tribe, and Daily Banking Tribe, coaching tribe managers, engineers, technical product owners, chapter leaders, and growing Scrum Masters across 7-12 teams to adopt Agile values & practices, Scrum/Kanban frameworks, and continuous improvement mindset.
  • Developed and implemented a performance measurement program using JIRA and EazyBI, tracking metrics such as TTM, Lead Time, Cycle Time, Waste, defects (quality) reduction and feature delivery.
  • Coached cross-functional leaders on Agile principles, role responsibilities (PO, SM, Chapter Lead, PO senior managers), and engineering best practices to strengthen team capabilities, encourage managers to empowerment and increase delivery predictability.
  • Led the creation and implementation of CoP (community of Practice) within POs, SMs, CLs leading to improved processes, compliance and delivery.
  • Led the Agile Maturity questionnaire, bank wide, from definition/changes, through data collection and to analysis, and creating improvement plans.
  • Aligned product roadmaps with strategic objectives through close collaboration with senior leadership teams.
  • Advised senior management on agile strategy development, improving organizational agility at all levels.
  • Initiated & Implemented Agile Coaches sessions for the Agile Community of Excellence across the bank, fostering open discussions and shared learning.
  • Coached SMs to have courage to make changes and suggest improvements to the team, think ahead while planning based on past results (velocity), grow their responsibility and authority in the team, encourage team to increase their T-Shape base, which led to better delivery, team work, continuous improvement mindset and increased accountability.
  • Coached TPOs to have an eye for details on commitments (quarterly & sprint – wise), less over committing, hearing the team’s needs and wishes, seeing the micro and macro picture of scope of commitment on the go, encouraging the team to self-manage (asking questions).
  • Introduced agile metrics such as velocity tracking and burn-down charts, enabling data-driven decision-making during sprint planning sessions.
  • Developed customized training materials for Agile adoption, ensuring relevance to organizational needs.
  • Streamlined communication between departments by creating a centralized platform for project updates and progress tracking.
  • Mentored junior team members on Agile best practices, fostering collaboration and growth within the team.
  • Established a culture of continuous improvement through retrospective meetings and process refinement.
  • Those resulted in measurable improvements in operational performance: Reduced cycle time by 40% Reduced waste time by 50% Reduced lead time by 50% Accelerated features into production from being over 6 months to 3 months by 60%
  • Reduced time to market with the introduction of cross-functional teams and efficient backlog management.
  • Nominated and trained Scrum Masters, built Agile measurement dashboards, and presented results to drive tribal improvement plans.

Agile Coach & Quality senior consultant

QualityWize
02.2015 - Current
  • Led Agile transformation initiatives across multiple organizations and business units, overseeing the implementation of Scrum and Kanban frameworks for projects spanning 2–15 teams (up to 150 professionals) in R&D, Product, QA, and Delivery operations.
  • Defined and implemented Agile processes, including role definition, team training, ceremony facilitation, and continuous improvement practices, enhancing collaboration and delivery performance across diverse technical and business domains.
  • Coached cross-functional leaders — R&D managers, QA leads, product and program managers, sales and marketing leaders, and engineers — to achieve higher maturity in Agile software engineering practices and iterative delivery models.
  • Drove quality assurance and test automation transformation, leading initiatives in risk-based testing, test management, and measurement frameworks to strengthen product quality and reduce release cycle time.
  • Coached teams to respect team effort and collaboration, understand agile concepts in the field, which led to active flow of work, attention to details and impacts of scope committed.
  • Coached teams and SMs/TLs on their mindset and job responsibilities and impacts, helped teams resolve impediments rooted in culture, improve communication and its importance (cross country), which led to harmonized work and flow, and improve psychological safety.
  • Implemented Agile and QA improvements for major clients including among others - Playtika (Gaming), Payoneer (Fintech), Cronus-Cyber (Cyber security), and Celltick (mobile advertising), delivering measurable enhancements in productivity, quality, and time-to-market.

Agile & Quality senior consultant

Qcore Medical (Eitan Group)
06.2013 - 01.2015
  • Supported migration of all development and QA processes into TFS & MTM (now Azure DevOps Server), enabling end-to-end traceability, version control, and test management across software and hardware development teams.
  • Consulted on software engineering lifecycle improvements, providing expert guidance on testing methodologies, automation strategies, and quality assurance best practices.
  • Coached engineers and managers across all levels on quality management, testing processes, and Agile principles, enhancing team capability and process consistency.
  • Developed and implemented a complete Software Development Life Cycle (SDLC) for medical devices in compliance with ISO 62304, and supported documentation aligned with IEEE 829-1998, IEEE 730-2002, and IEEE 1028-1997 standards.
  • Introduced Agile concepts and ceremonies within a regulated environment, improving collaboration and iterative delivery practices.
  • Contributed to the success of QCore, a leading medical device company developing blood infusion pumps, by strengthening software compliance, quality assurance, and process rigor.
  • QCore passed FDA approval evaluation on first attempt, which represents a big achievement to the transformation and process improvement project I was involved working on and had oversight on.

Director Testing Solutions & Outsourcing projects

SELA Group
12.2004 - 05.2013
  • Managed the Testing Solutions & Training Line of Business (LOB) at SELA Group, overseeing delivery, strategy, and consulting services across multiple clients and industries. The LOB became second in company’s revenue in 2 years.
  • Directed and supported the Nearshore outsourcing project for AT&T, oversight over a team of approximately 40 test engineers to ensure quality delivery and client satisfaction.
  • Initiated and developed professional training programs Software Test Engineer (STE) and Software Test Manager (STM) to upskill engineers and managers in testing methodologies, tools, and leadership.
  • Served as an active consultant, advising organizations on test management, QA process improvement, automation strategy, and Agile adoption to enhance overall software quality, process improvement and delivery performance.

Senior Testing Manager & CMMi Project Manager

Amdocs
02.2000 - 12.2004
  • Held multiple leadership roles managing large-scale test operations for Amdocs’ next-generation billing platform, overseeing 25–90 test engineers and managers per project and coordinating quality efforts across hundreds of R&D staff.
  • Led a 350-member program through successful CMMI Level 3 implementation, developing and executing a strategic quality, testing, and process improvement plan adopted across the division.
  • Directed QA strategy and delivery for complex enterprise software projects, ensuring compliance, efficiency, and continuous improvement in testing methodologies and practices.
  • Initiated and deployed a test automation platform based on the Keyword-Driven Testing (KDT) approach, increasing test coverage, reducing manual effort, and earning the Division Award for professional excellence and dedication.
  • This transformation increased test coverage, reduced manual testing time (~25-35%), and enabled continuous testing throughout the development lifecycle delivering a ~15-20% improvement in test efficiency.
  • Developed risk-based testing strategies, optimizing resource allocation and maximizing defect detection.
  • Optimized test environments through careful configuration management, reducing downtime and increasing productivity.
  • Established a structured approach for test case creation, improving the efficiency of the testing team.
  • Managed end-to-end testing lifecycles from requirements gathering to post-deployment validation.
  • Conducted regular training sessions for testers to enhance their technical skills and domain knowledge.
  • Drove quality improvements by identifying root causes of recurring issues and implementing corrective actions.
  • Reviewed bug reports and error logs, translating data into digestible reports for senior leadership personnel.
  • Analyzed historical testing results to isolate failure patterns for long-term investigation into possible development protocols improvements.
  • Led the creation of a comprehensive test automation program for the company’s flagship product suite.
  • Recognized for leading one of the division’s projects that won the Professional Excellence Award for innovation and impact on quality assurance.

Senior Testing & QA Manager

IBM Systems Integration Division
09.1996 - 02.2000
  • Led QA and testing services for the Systems Integration (SI) Division, managing a team of 10 engineers and overseeing quality assurance across multiple integration projects.
  • Directed automation and performance testing initiatives, including stress and load testing using Mercury testing tools (LoadRunner, WinRunner, Quality Center), improving system reliability and performance validation.
  • Supervised QA process implementation within SI projects, ensuring adherence to organizational standards and continuous improvement practices.
  • Oversaw subcontractor quality assurance, establishing clear QA metrics, review procedures, and compliance checkpoints to maintain delivery excellence.

Test Manager

TesCom
08.1993 - 09.1996
  • Managed a team of six QA and testing professionals, overseeing delivery of testing services and consulting engagements across multiple projects.
  • Defined testing and acceptance strategies and determined quality assurance benchmarks.
  • Lead the CATS (Computer Aided Testing Software) product development, shortening project delivery timelines by efficiently managing development resources and schedules. Got the Department achievement award.
  • Led the company’s ISO 9000 certification initiative, defining quality objectives, processes, and documentation in alignment with international standards.
  • Implemented organization-wide quality management systems, improving consistency, compliance, and customer satisfaction.
  • Provided hands-on leadership and mentorship to QA staff, fostering a culture of continuous improvement and professional excellence.

System Analyst & Dev Team Manager

Tekem (NESS)
12.1992 - 08.1993
  • Performed system analysis and software development for the Bank of America (BOFA) project, contributing to core financial systems delivery.
  • Collaborated with cross-functional teams to define technical requirements and translate business needs into scalable software solutions.
  • Developed, tested, and integrated modules within complex banking environments, ensuring accuracy, performance, and compliance with client standards.
  • Supported system design and implementation processes, enhancing functionality and reliability of financial applications.

Developer, System Analyst & Dev Team Leader

IDF
08.1983 - 08.1990
  • Served as Developer, Systems Analyst, and Development Team Leader, leading software design, implementation, and delivery across multiple projects.
  • Directed development teams, coordinating tasks, mentoring engineers, and ensuring adherence to project timelines and quality standards.
  • Designed and analyzed systems, translating business requirements into technical specifications and scalable solutions.
  • Released from reserve as a Major, demonstrating leadership, discipline, and strategic decision-making skills.

Education

MBA -

COMAS , Rishon Le-Zion
07.2001

GPA: cum laude

B.Sc. - Statistics & Criminology

Bar-Ilan University, Ramat-Gan
07.1994

Skills

Scaling Agile

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Certification

Certified eduScrum practitioner, DoR, Netherlands, 2020

Additional Information

Agile Transition Coach in Education

Apr 2020 - Present · 5 yrs 8 mos


Co-founder an innovative program, striving to implement Agile Scrum in the educational system, using eduScrum (NL: 2012) and other agile in education frameworks. Certified practitioner in eduScrum.

Implementing eduScrum at Elementary and High Schools.

Researching the topic, connecting to the community, promoting agile in education.

WEBSITES, PORTFOLIOS, PROFILES

  • https://youtu.be/k49iTnMwwjg - A podcast on: "Agility – How to Succeed in a World Full of Changes"
  • Http://www.istqb.org
  • Http://www.itcb.org.il

Timeline

Agile Coach Transformation Lead - Bank Hapoalim
08.2022 - 12.2025
Agile Coach & Quality senior consultant - QualityWize
02.2015 - Current
Agile & Quality senior consultant - Qcore Medical (Eitan Group)
06.2013 - 01.2015
Director Testing Solutions & Outsourcing projects - SELA Group
12.2004 - 05.2013
Senior Testing Manager & CMMi Project Manager - Amdocs
02.2000 - 12.2004
Senior Testing & QA Manager - IBM Systems Integration Division
09.1996 - 02.2000
Test Manager - TesCom
08.1993 - 09.1996
System Analyst & Dev Team Manager - Tekem (NESS)
12.1992 - 08.1993
Developer, System Analyst & Dev Team Leader - IDF
08.1983 - 08.1990
COMAS - MBA,
Bar-Ilan University - B.Sc., Statistics & Criminology
Alon LinetzkiPrincipal Process Improvement | Delivery Excellence Lead | Agile Transition Coach | Quality Assurance & Test Automation Expert | Driving Scalable And Measurable Transformations & Operational Efficiency