Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alma Ortiz

Sterling

Summary

Dedicated Certified Nursing Assistant with extensive experience in Nursing & Rehabilitation Centers. Expertise in patient care and HIPAA compliance, enhancing patient well-being through effective communication and teamwork. Recognized for training new staff and adapting to evolving care needs, ensuring optimal safety and comfort.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Cornerstone Special Care
Sterling, IL
11.2024 - Current
  • Assisted with daily living activities for patients, ensuring comfort and safety.
  • Monitored vital signs and reported changes to nursing staff effectively.
  • Provided emotional support and companionship to patients, enhancing their well-being.
  • Maintained cleanliness and organization of patient care areas, promoting hygiene standards.

Housekeeper

Holiday Inn Express Hotel
Sterling, IL
08.2023 - 10.2024
  • Enhanced guest satisfaction through meticulous cleaning and organization of spaces.
  • Ensured safety compliance while effectively operating cleaning equipment and tools.
  • Streamlined housekeeping processes by collaborating with team members, boosting efficiency.
  • Trained new staff on essential cleaning procedures and customer service standards.

Shift Leader

Continental Sales
Chicago, IL
10.2021 - 06.2023
  • Ensured safety compliance by supervising daily operations and enforcing protocols.
  • Enhanced customer service by training new staff on best workflow practices.
  • Optimized inventory levels, reducing shrinkage and improving product availability.
  • Increased team productivity by implementing effective process improvements and minimizing delays.

Certified Nursing Assistant

Regency Nursing & Rehabilitation Centers
Sterling, IL
08.2015 - 02.2016
  • Collaborated with healthcare team to implement individualized care plans efficiently.
  • Documented patient progress and care activities accurately in medical records.
  • Trained new staff on best practices in patient interaction and safety protocols.
  • Adapted quickly to changing patient needs, demonstrating flexibility in care delivery.

Cna

Avonlea Cottages
Sterling, IL
02.2014 - 07.2014

Help residents maintain dignity while helping with daily activities

Education

Certificate - Certified Nurses Assistant

Lifetime of Caring
Prophetstown, IL
07.2014

Skills

  • Patient care
  • HIPAA compliance
  • Reliable team player
  • Direct patient care
  • Some hospice care experience

Certification

  • CNA - Certified Nurse Assistant

Languages

Spanish
Full Professional

Timeline

Certified Nursing Assistant

Cornerstone Special Care
11.2024 - Current

Housekeeper

Holiday Inn Express Hotel
08.2023 - 10.2024

Shift Leader

Continental Sales
10.2021 - 06.2023

Certified Nursing Assistant

Regency Nursing & Rehabilitation Centers
08.2015 - 02.2016

Cna

Avonlea Cottages
02.2014 - 07.2014

Certificate - Certified Nurses Assistant

Lifetime of Caring
Alma Ortiz