Allyson Munn
Carbondale
Summary
Patient and results-driven professional with experience as a Unit Coordinator at Southern Illinois Healthcare. Proficient in appointment scheduling and data management, I excel in conflict resolution and active listening. Committed to enhancing operational efficiency and achieving strategic goals through effective communication and exemplary telephone etiquette.
Overview
8
8
years of professional experience
Work History
Unit Coordinator
Southern Illinois Healthcare
Carbondale, IL
09.2024 - Current
- Answering phone calls and relaying messages to appropriate staff and leaders
- Performs daily audits to ensure complete and accurate timekeeping
- Assists manager in achieving strategic performance goals
- Assist in preparation of and maintenance of fiscal decisions of departments by overseeing inventory ordering and supply/equipment management
- Support and assist in day to day needs of organizations scheduling and incentive applications
- Data collection and tracking for system resource management center and float pool
- Schedule and staffing support: Prepare and distribute daily and weekly staffing reports including staffing gaps throughout system
Bartender
Tres Hombres
Carbondale, IL
08.2018 - 01.2026
- Created and crafted signature cocktails based on seasonal ingredients and customer preferences.
- Maintained clean and organized bar area, ensuring compliance with health and safety regulations.
- Provided exceptional customer service by engaging patrons and addressing inquiries promptly.
Office Manager
Walker Rentals
Carbondale, IL
07.2021 - 09.2024
- Oversaw property operations, ensuring compliance with regulations and company policies.
- Managed tenant relations, addressing concerns and facilitating communication between parties.
- Developed and implemented maintenance schedules to enhance property performance and tenant satisfaction.
- Conducted regular property inspections, identifying areas for improvement and coordinating necessary repairs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Education
Associate of Science - Exercise Science
Southern Illinois University, Carbondale
Carbondale, ILHigh School Diploma -
Prospect Highschool
Mount Prospect, ILSkills
- Epic Trained
- Appointment scheduling
- Exemplary Telephone Etiquette
- Proficient with Microsoft Office
- HIPAA guidelines
- Active listening
Timeline
Unit Coordinator
Southern Illinois Healthcare
09.2024 - Current
Office Manager
Walker Rentals
07.2021 - 09.2024
Bartender
Tres Hombres
08.2018 - 01.2026
Associate of Science - Exercise Science
Southern Illinois University, Carbondale
High School Diploma -
Prospect Highschool