Allyson Hohman
Barrington
Summary
Licensed real estate professional with comprehensive expertise in property transactions, client relations, and market analysis. Proven track record in driving team collaboration and ensuring successful outcomes in dynamic environments. Strong negotiation, communication, and problem-solving skills, adaptable to changing needs and reliable in achieving goals. Recognized for professionalism, client satisfaction, and strategic planning.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Licensed Real Estate Broker
Baird & Warner/Dream Town Real Estate & Fulton Grace
Chicago, IL
01.2019 - Current
- Promoted buyer and seller interests to enhance customer satisfaction, fostering a referral-based business model.
- Oversaw contract management and negotiation processes to finalize sales and surpass customer expectations.
- Advised customers on current market statistics to facilitate informed decisions regarding home buying and selling.
Vice President of Operations
Turn Technologies
Chicago, IL
07.2021 - 05.2022
- Led Customer Experience (CX), Compliance, and Activations teams to 100% completion of quarterly goals and internal quality assessments
- Streamlined training, workflows, and SLAs to heighten customer experience
- Worked with Product & Engineering to prioritize initiatives that supported and improved the customer experience, including:
- - Reducing pre adverse & adverse action tickets by 20%
- - Reducing background check TAT by 30%
Lead Product Manager - Corporate
GrubHub
Chicago, IL
09.2018 - 09.2019
- Directed the Corporate/Catering focused Product team in assessing the feature priorities when consolidating multiple corporate ordering platforms into one, new product
- Identified trends and tracked competitor performance through analysis of market data
- Translated customer requirements into workable features and collaborated with development teams to scope, design and launch pre-ordering as a precursor to the Catering roll out
Senior Product Director
Raise
Chicago, IL
05.2017 - 09.2018
- Created and implemented product roadmaps to enhance short-term and long-term success for multiple development teams
- Migrated to Stripe Connect to scale the end-to-end payment experience for our clients and customers
Director of Business Operations
Raise
Chicago, IL
09.2015 - 05.2017
- Oversaw transition from Zendesk to Desk.com to align with a suite of Salesforce products in the process saving over $300,000 over 2 years
- Influenced C-suite decision makers to increase "100-Day Guarantee" to "365-Day Guarantee" based on member services impact, risk assessment, and customer needs
- Created a process to digitize gift cards and reduce operational costs by $250,000/quarter, minimizing Member Service issues related to "lost in mail" or "failed to ship" gift cards
Client Director/SVP of Strategy
Initiative
Chicago, IL
03.2014 - 09.2015
- Advanced cross-channel engagement for MillerCoors- Coors Light, Coors Banquet, Redd's Apple Ale, and Smith & Forge brands
- Launched a campaign to increase awareness of the new brand, Redd's Apple Ale, by bringing target audience closer to the comedy they loved on social channels.
- - The program garnered 34.3 million media impressions (8.6% above goal), 9.9 million video streams (252.5% above goal), and 8.6 million social impressions (597.3% above goal).
- - Results led Comedy Central to use it as an internal case study.
Vice President of Strategy
Starcom
Chicago, IL
03.2013 - 02.2014
- Directed integrated marketing for Planters & Kraft's portfolio of coffee brands
- Bridged relationships between clients and media partners; provided leadership, strategic direction, and input for business development
Manager - Digital Marketing
Seek
Melbourne, AU
08.2011 - 11.2012
General Manager
Columbus Search
Melbourne, AU
02.2010 - 08.2011
Experience Distribution Director
Critical Mass
Chicago, IL
02.2008 - 01.2010
Head of Paid Search
Performics
London, EN
09.2005 - 02.2008
Senior Program Manager & Analyst Roles
Performics
Chicago, IL
01.2002 - 02.2005
Sales Coordinator
TMP Worldwide/Monster.com
Chicago, IL
01.1999 - 01.2002
Education
B.A. - Telecommunications, Business
Indiana University
Bloomington, INSkills
- Customer Experience
- Residential Real Estate
- Project Management
- Data Analysis
- Process Improvement
- Negotiation Skills
- Performance Monitoring
- CRM Software (Freshdesk, Desk/Salesforce, Zendesk)
- Data Driven Decisions
- Training & Enablement
Certification
- ABR - Accredited Buyer's Representative
Timeline
Vice President of Operations
Turn Technologies
07.2021 - 05.2022
Licensed Real Estate Broker
Baird & Warner/Dream Town Real Estate & Fulton Grace
01.2019 - Current
Lead Product Manager - Corporate
GrubHub
09.2018 - 09.2019
Senior Product Director
Raise
05.2017 - 09.2018
Director of Business Operations
Raise
09.2015 - 05.2017
Client Director/SVP of Strategy
Initiative
03.2014 - 09.2015
Vice President of Strategy
Starcom
03.2013 - 02.2014
Manager - Digital Marketing
Seek
08.2011 - 11.2012
General Manager
Columbus Search
02.2010 - 08.2011
Experience Distribution Director
Critical Mass
02.2008 - 01.2010
Head of Paid Search
Performics
09.2005 - 02.2008
Senior Program Manager & Analyst Roles
Performics
01.2002 - 02.2005
Sales Coordinator
TMP Worldwide/Monster.com
01.1999 - 01.2002
B.A. - Telecommunications, Business
Indiana University