Allison M. Fairley
Chicago
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
34
34
years of professional experience
Work History
Billing Analyst
University of Chicago
10.1992 - 01.2013
- Maintained strict confidentiality with all personal data as per company guidelines.
- Conducted regular account reconciliations to verify invoice accuracy, resulting in reduced disputes and improved cash flow management.
- Trained new team members on internal billing procedures, fostering a collaborative work environment for continuous improvement.
- Worked with multiple departments to check proper billing information.
- Enhanced customer satisfaction with timely and accurate billing information, resolving disputes promptly and professionally.
- Researched and resolved billing discrepancies to enable accurate billing.
Personal Administrator
University of Chicago
06.1979 - 03.1990
- Staffing Office: recruited, interviewed and referred applications for employment; set hiring rates based on Union and EEO regulations
- Staff Benefits Supervisor: Directed administration of health and retirement plans; compiled with COBRA regulations; trained staff
- Disability Administrator: Administered Short and Long Term
- Disability Benefits for employees; oversaw administration and payment of Unemployment Benefits
- Worker's Compensation Administrator: Responsible for the administration and payment of Worker's Compensation claims; monitored OSHA reporting
Education
Associate of Arts - Liberal Arts
Kennedy King Jr. College
Chicago, ILSkills
- Accounts receivable
- Financial statements
- Payment processing
- Telephone etiquette
- Dispute resolution
- Payment posting
- Customer service
- Billing systems and software
- Verbal and written communication
- Excellent communication
Timeline
Billing Analyst
University of Chicago
10.1992 - 01.2013
Personal Administrator
University of Chicago
06.1979 - 03.1990
Associate of Arts - Liberal Arts
Kennedy King Jr. College
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