Allison Munos
Chicago
Summary
Dynamic Bar Manager with expertise in event coordination, staff training, and cost control. Proven track record of enhancing customer experiences and maximizing profitability through effective team leadership.
Overview
14
14
years of professional experience
Work History
Bar Manager
La Principal
Evanston
05.2016 - Current
- Led team in daily bar operations and staff management.
- Created innovative drink menus that elevated customer experience and engagement.
- Maintained inventory levels and ordered supplies regularly.
- Organized events and private parties that increased venue utilization and revenue.
- Executed cost-control measures that improved bar profitability and reduced waste.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Assisted with interviewing potential employees for bar positions, making hiring decisions when necessary.
Bartender
Hollars Bar and Grill
Moline
05.2012 - 05.2014
- Crafted and served diverse cocktails and beverages, enhancing customer experience.
- Maintained the cleanliness and organization of the bar area and tools.
- Provided excellent customer service by engaging with patrons effectively.
- Coordinated with kitchen staff for efficient service, improving overall dining satisfaction.
- Mentored new staff on bartending techniques and bar procedures, ensuring consistent service quality.
- Managed cash register operations during busy shifts efficiently.
Second Assistant Manager
Jimmy John's
Moline
01.2012 - 01.2014
- Trained new team members on operational procedures to enhance onboarding process.
- Coordinated shift schedules to optimize staff coverage during peak hours.
- Managed daily inventory levels to ensure stock availability and freshness.
- Collaborated with management to uphold high standards of customer service.
- Handled cash register operations and processed customer transactions efficiently.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of employee attendance and payroll information.
- Contributed to development of staff training programs and materials to improve team readiness.
- Completed two weeks of intensive management training, which provided valuable skills in leadership operations
Education
Bachelor of Science - Business Management
Northeastern Illinois University
Chicago, IL05-2027
Skills
- Event coordination
- Budget management
- Cost control
- Inventory management
- Staff training
- Team leadership
- Customer service
Timeline
Bar Manager
La Principal
05.2016 - Current
Bartender
Hollars Bar and Grill
05.2012 - 05.2014
Second Assistant Manager
Jimmy John's
01.2012 - 01.2014
Bachelor of Science - Business Management
Northeastern Illinois University