Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allison Marino

Rockford

Summary

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.


Dedicated Office Assistant with over 10 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Excel, AX and outlook and history achieving high data output.

Overview

10
10
years of professional experience

Work History

Office Assistant

SAWS International
04.2022 - Current
  • I worked in sales answering phones, helping customer with their ordering needs or any questions they may have, answering emails in a timely manor, entering sales orders.
  • Updated purchase orders, received in product into our system.
  • Updated sales orders & contacted vendors.
  • Schedules shipments.


Office Assistant

Lou Bachrodt AutoMall
08.2017 - 11.2020
  • I scheduled showroom visits.
  • Answered the phones.
  • Transferred calls to the right department.
  • Answered any questions the customer had.
  • I filled out credit applications.
  • Emailed/text customers with updates and appointments.
  • Etc

Customer Service Representative

SERVICOM
07.2015 - 02.2017
  • Answered incoming calls for Drect TV and AT&T.
  • Updated plans added new lines.
  • Tech support.
  • Transferred calls to other departments.
  • Etc

Education

GED -

The Uiversity of Arizona-Arizona
06.2011

Skills

  • Handling incoming customer calls
  • Order Entry
  • Transferring phone calls to correct department
  • Data Analysis
  • Excel
  • Meeting planning
  • Self-starter
  • File organization
  • Client interaction
  • Research proficiency
  • Documentation and reporting
  • Spreadsheet creation
  • Office management
  • Relationship building
  • Excel spreadsheets
  • Positive attitude
  • Schedule management

Timeline

Office Assistant

SAWS International
04.2022 - Current

Office Assistant

Lou Bachrodt AutoMall
08.2017 - 11.2020

Customer Service Representative

SERVICOM
07.2015 - 02.2017

GED -

The Uiversity of Arizona-Arizona
Allison Marino