Summary
Work History
Education
Skills
Languages
Timeline
Generic

Allison Jiang

Orland Park

Summary

Detail-oriented professional with experience in the hospitality industry. Skilled in multitasking and maintaining organization while addressing guest needs. Committed to enhancing guest satisfaction through effective communication and problem-solving.

Work History

Hostess

House of Hamada, Hamada of Japan
Orland Park, IL
12.2025 - Current
  • Greeted and seated guests promptly, ensuring a warm and welcoming atmosphere.
  • Managed reservation system efficiently to optimize seating arrangements.
  • Assisted in maintaining cleanliness and organization of dining area.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Handled guest inquiries and concerns, ensuring satisfaction and retention.

Education

Bachelor of Science - Psychology

University of Wisconsin-Madison
Madison, WI
05-2029

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Interactive communication skills
  • Problem-solving
  • Organization
  • Creative
  • Hospitality and accommodation

Languages

English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Timeline

Hostess

House of Hamada, Hamada of Japan
12.2025 - Current

Bachelor of Science - Psychology

University of Wisconsin-Madison
Allison Jiang