Allison J. Crull
Rockford
Summary
Dynamic Senior Director with extensive experience at PCI Pharma Services, excelling in strategic planning and project management. Proven track record in driving global digital transformation and enhancing operational efficiency. Adept at client relationship management, fostering team collaboration, and implementing process improvements that significantly boost performance.
Overview
15
15
years of professional experience
Work History
Senior Director IT Portfolio, Business Partnership & Integrations
PCI Pharma Services
Rockford
07.2024 - Current
- Acted as primary liaison between IT and business leaders, aligning strategic execution with organizational goals.
- Established IT PMO including project intake, resource planning, and demand management.
- Led cross-functional teams to enhance operational efficiency and project delivery.
- Managed client relationships to align service deliverables with client expectations and enhance overall satisfaction.
- Led global strategic initiatives to drive new facility builds and implement global digital transformation.
Sr. Director, Global Business Process & ERP
PCI Pharma Services
Rockford
02.2023 - 07.2024
- Led software governance initiatives and drove strategic delivery aligned with executive priorities.
- Oversaw ERP optimization and risk management, enhancing global process harmonization.
- Implemented process improvements, resulting in streamlined operations across the organization.
Director, Global Business Processes
PCI Pharma Services
Rockford
07.2021 - 02.2023
- Managed planning and execution of major global program deployments, providing executive reporting to ensure alignment with strategic objectives.
- Directed budget management activities for various projects and initiatives, optimizing resource allocation and financial oversight.
- Developed global ERP harmonization projects to align business processes across regions
- Mentored senior staff, promoting professional development and leadership skills.
Sr. Manager, Global Business Processes
PCI Pharma Services
Rockford
04.2020 - 07.2021
- Implemented DocuSign and Smartsheet to enhance digital business transformation across 12 sites.
- Led programs that standardized processes to improve client experience and ensure transparency.
- Led cross-functional teams to enhance operational workflows and efficiency.
- Oversaw compliance with industry regulations and quality standards in production processes.
- Developed and implemented strategic plans for process improvement initiatives.
Business Unit Manager, Global Serialization Services
PCI Pharma Services
Rockford
05.2016 - 04.2020
- Led global serialization initiatives to ensure regulatory adherence and client compliance.
- Enhanced operational readiness with strategic rollout and contingency planning.
- Delegated tasks to staff while establishing clear priorities and goals.
Business Unit Project Manager
PCI Pharma Services
Rockford
07.2014 - 05.2016
- Acted as primary customer liaison for key strategic client projects, facilitating on-time delivery and enhancing financial performance.
- Increased company margins by 20% per production run through targeted process optimization.
- Led cross-functional teams to ensure project timelines and deliverables were met.
- Developed project plans and schedules to guide team efforts and priorities.
- Coordinated with clients to gather requirements and define project scopes effectively.
Customer Project Planner
PCI Pharma Services
Rockford
03.2014 - 07.2014
- Developed mitigation plans for identified and anticipated roadblocks, ensuring project continuity.
- Coordinated milestone updates based on evolving information from procurement, production, and client representatives.
- Led production scheduling to ensure on-time, in-full delivery for high-capacity clients.
- Enhanced line efficiency and met monthly financial targets through strategic adjustments.
Foreign Trade Zone / Materials Analyst
PCI Pharma Services
Rockford
06.2013 - 03.2014
- Increased FTZ volume from $2M to $5M by implementing targeted training and streamlining operations.
- Established IT-enabled controls that secured material movements and reduced unauthorized access.
- Analyzed data trends to support decision-making for pharmaceutical projects.
- Collaborated with cross-functional teams to enhance project workflows and communication.
- Developed reports on operational efficiency for internal stakeholders and management review.
Constituent & Communications Representative
Office of State Senator Dave Hildenbrand
Lansing
01.2011 - 06.2013
- Drafted legislative updates and press releases, managing communications for 30,000+ constituents to ensure informed engagement.
- Collaborated with state agencies to address constituent concerns, enhancing outreach initiatives for effective community support.
- Developed communication materials for public outreach and community engagement.
- Coordinated events with local organizations to promote legislative initiatives.
- Managed social media platforms to enhance public awareness and engagement.
Education
Bachelor of Science - Interdisciplinary Studies of Law and Society
Michigan State University
East Lansing, MI05-2008
Skills
- Project management
- Budget management
- Risk management
- Strategic planning
- Process improvement
- Client relationship management
- Team building
- Problem solving
Timeline
Senior Director IT Portfolio, Business Partnership & Integrations
PCI Pharma Services
07.2024 - Current
Sr. Director, Global Business Process & ERP
PCI Pharma Services
02.2023 - 07.2024
Director, Global Business Processes
PCI Pharma Services
07.2021 - 02.2023
Sr. Manager, Global Business Processes
PCI Pharma Services
04.2020 - 07.2021
Business Unit Manager, Global Serialization Services
PCI Pharma Services
05.2016 - 04.2020
Business Unit Project Manager
PCI Pharma Services
07.2014 - 05.2016
Customer Project Planner
PCI Pharma Services
03.2014 - 07.2014
Foreign Trade Zone / Materials Analyst
PCI Pharma Services
06.2013 - 03.2014
Constituent & Communications Representative
Office of State Senator Dave Hildenbrand
01.2011 - 06.2013
Bachelor of Science - Interdisciplinary Studies of Law and Society
Michigan State University