Allison Hernandez
Mundelein
Summary
Experienced skincare specialist with background in providing personalized care and treatments to clients, improving skin health through innovative techniques. Skilled in assessing client needs, recommending products, and performing various facial and body treatments. Demonstrated ability to enhance customer satisfaction and loyalty by creating customized skincare routines. Contributed to increased repeat business by delivering exceptional service and fostering positive client relationships. In addition, Attentive Patient Service Representative as well skilled in managing patient charts, processing payments and scheduling procedures. Detailed team player with strengths in communication, customer service and multitasking.
Overview
6
6
years of professional experience
2022
2022
years of post-secondary education
Work History
Esthetician
Self-employed
Chicago
08.2024 - Current
- Provided personalized skincare consultations for diverse client needs.
- Performed facial treatments using high-quality products and tools.
- Maintained a clean and organized treatment environment for clients.
- Consulted with clients to determine desired lash styles and preferences.
- Applied lash extensions using various techniques and products for optimal results.
- Maintained a clean and organized workspace to ensure client safety and comfort.
Student Esthetician
G Skin & Beauty Institute
Oak Brook
01.2024 - 08.2024
- Provided skin analysis and tailored treatment recommendations for clients.
- Performed facials, waxing, and makeup application under supervision.
- Assisted in maintaining cleanliness and organization of treatment rooms.
Patient Service Representative
Orthodontic Experts
Chicago
08.2022 - 12.2023
- Managed patient appointments and scheduling to optimize office workflow.
- Provided exceptional customer service by answering patient inquiries promptly.
- Assisted with insurance verification and patient registration processes efficiently.
Attendant
Jitjatjo
Chicago
01.2020 - 07.2021
- Provided exceptional customer service to create positive experiences for guests.
- Assisted in maintaining cleanliness and organization of workspaces and equipment.
- Supported team members in executing daily tasks efficiently and effectively.
Education
Esthetician License - Esthetician
G Skin & Beauty Institute
Oak Brook, Illinois 01.2024 - 08.2024
Morton West High School
Berwyn, ILSkills
- Skincare analysis
- Facial treatments
- Lash extension application
- Product knowledge
- Appointment scheduling
- Time management
- Effective communication
- Attention to detail
- Client consultation
- Guest services expertise
- Insurance verification
- Front desk operations
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Esthetician
Self-employed
08.2024 - Current
Student Esthetician
G Skin & Beauty Institute
01.2024 - 08.2024
Esthetician License - Esthetician
G Skin & Beauty Institute
01.2024 - 08.2024
Patient Service Representative
Orthodontic Experts
08.2022 - 12.2023
Attendant
Jitjatjo
01.2020 - 07.2021
Morton West High School