Allison Crutcher
Bloomington
Summary
Detail-oriented investigative professional with over 15 years in the insurance sector. Specializes in evidence assessment, control weakness identification, and regulatory compliance. Conducts stakeholder interviews and analyzes complex data to produce actionable insights that strengthen internal controls and reduce risk.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Sr. Compliance Analyst
State Farm Insurance
Bloomington
09.2017 - Current
- Conduct complex investigations by analyzing evidence, interviewing stakeholders, and evaluating compliance with corporate policies, regulations, and internal controls.
- Assess fraud risks across business operations by analyzing emerging trends, evaluating control effectiveness, and identifying opportunities to strengthen fraud prevention and risk mitigation strategies.
- Identify root causes, control weaknesses, and organizational risks; recommend process improvements to strengthen controls and mitigate risk.
- Prepare objective investigative summaries; communicate findings and recommendations to leadership while partnering with cross-functional teams to resolve compliance concerns.
- Partner with cross-functional stakeholders to assess and communicate privacy and fraud risks; provide actionable recommendations and promote awareness of risk mitigation strategies, regulatory requirements, and enterprise best practices.
Auto/Fire Claim Representative
State Farm Insurance Inc
Bloomington
10.2010 - 04.2014
- Investigated complex auto and fire claims by analyzing evidence, interviewing policyholders and witnesses, and evaluating compliance with company policies to ensure thorough claim assessment.
- Identified inconsistencies and fraud indicators through detailed analysis of claim documentation and physical evidence, recommending resolutions that mitigated financial risks.
- Communicated investigative findings and recommendations to customers and leadership, collaborating across departments to facilitate accurate and timely claim outcomes.
Education
Bachelor of Science - Conservation Biology/Criminology
University of New Mexico
Albuquerque, NM05-2007
Skills
Regulatory Compliance
Fraud Detection
Risk Assessment
- Data Analysis
Investigative Analysis
Critical Thinking
Verbal and written communication
Certification
- Chartered Property Casualty Underwriter (CPCU)
- Associate in Personal Insurance
- Associate in Customer Service
- Associate in Claims
- Associate in Insurance Services
- Associate in General Insurance
Timeline
Sr. Compliance Analyst
State Farm Insurance
09.2017 - Current
Auto/Fire Claim Representative
State Farm Insurance Inc
10.2010 - 04.2014
Bachelor of Science - Conservation Biology/Criminology
University of New Mexico