Allison Christian
Chicago
Summary
Results-driven Retail Sales Manager with a proven track record in team leadership and exceeding sales targets. Expertise in customer engagement and training, focused on optimizing retail operations to enhance overall performance.
Overview
9
9
years of professional experience
Work History
Retail Sales Manager
Prime Communications AT&T
Summit, IL
06.2023 - Current
- Led sales team to exceed quarterly targets through effective training and performance management.
- Developed promotional strategies that increased product visibility and customer engagement.
- Analyzed sales data to identify trends, optimizing inventory management and stock levels.
- Implemented new training programs, enhancing team skills and improving customer service standards.
- Conducted regular team meetings to align goals and share best practices among staff members.
- Recruited, hired and trained 5-7 associates to develop into productive team members with excellent product knowledge.
Retail Sales Associate
Prime Communications AT&T
Greektown, Il
05.2022 - 06.2023
- Assisted customers in product selection and troubleshoot technical issues with devices.
- Maintained accurate inventory records using POS systems to ensure availability of merchandise.
- Executed daily visual merchandising standards to enhance customer engagement and drive sales.
- Collaborated with team members to achieve sales goals and improve overall store performance.
- Resolved customer complaints efficiently, fostering positive relationships and repeat business.
Team Leader
Walmart
Evergreen Park, IL
02.2019 - 07.2021
- Oversaw daily operations to ensure optimal store performance and customer satisfaction.
- Trained and mentored team members on best practices and company policies.
- Implemented process improvements that enhanced workflow efficiency within the department.
- Coordinated inventory management to maintain stock levels and minimize shrinkage.
- Led team meetings to communicate objectives, address concerns, and motivate staff.
Cashier
Walmart
Evergreen Park, IL
08.2017 - 02.2019
- Processed customer transactions efficiently using point-of-sale systems
- Maintained accurate cash register balances throughout shifts
- Provided excellent customer service by addressing inquiries and resolving issues
- Assisted in training new cashiers on operational procedures and policies
- Managed inventory of checkout supplies, minimizing shortages and delays
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
CICS Longwood
Chicago, IL05.2020
Skills
- Customer service
- Retail operations
- Sales expertise
- Driven work ethic
- Management
- Training and mentoring
Timeline
Retail Sales Manager
Prime Communications AT&T
06.2023 - Current
Retail Sales Associate
Prime Communications AT&T
05.2022 - 06.2023
Team Leader
Walmart
02.2019 - 07.2021
Cashier
Walmart
08.2017 - 02.2019
High School Diploma -
CICS Longwood