Allison Anderson
North Aurora
Summary
Dynamic and social perceptive individual with a versatile background in guest relations. Skilled in service prioritization and conflict resolution, contributing to a positive dining atmosphere and efficient operations during peak hours.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
Burnt Barrel Social
Sugar Grove, IL
05.2026 - Current
- Greeted and seated guests promptly, enhancing overall dining experience.
- Managed reservation system efficiently to optimize table turnover.
- Collaborated with waitstaff to ensure smooth service flow during peak hours.
- Provided information on menu items and specials, assisting patrons in decision-making.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Delivery Driver
Jimmy John's
Naperville, IL
03.2026 - Current
- Navigated delivery routes using GPS systems to ensure timely arrival at destinations.
- Delivered orders efficiently while adhering to company safety and quality standards.
- Communicated effectively with customers to confirm order details and address inquiries.
- Assisted in maintaining cleanliness and organization of delivery vehicles and equipment.
- Collaborated with team members to ensure accurate order fulfillment prior to dispatch.
- Completed on-time deliveries by choosing best and most efficient routes.
Restaurant Server / Restaurant Hostess
Open Range Grill
Sugar Grove, IL
06.2021 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently while maintaining attention to detail.
- Collaborated with kitchen team to ensure timely food delivery and quality standards.
- Assisted in training new staff on menu items and service protocols.
- Enhanced guest experience by providing personalized recommendations and accommodations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Psychology
Waubonsee Community College
Sugar Grove, ILPsychology
Loyola University of Chicago
Chicago, ILSkills
- Customer service
- Strong multitasking
- Active learning
- Conflict resolution
- Relationship building
- Guest relations
- Social perceptiveness
- Service prioritization
Accomplishments
Received Commendation Towards Biliteracy (French) in 2023 while completing senior year coursework.
Timeline
Restaurant Hostess
Burnt Barrel Social
05.2026 - Current
Delivery Driver
Jimmy John's
03.2026 - Current
Restaurant Server / Restaurant Hostess
Open Range Grill
06.2021 - Current
Psychology
Waubonsee Community College
Psychology
Loyola University of Chicago