Allica Koziol
Rochelle
Summary
Environmental Services Technician with a strong work ethic, a scrupulous eye for detail, and a drive to achieve an impeccable performance in all aspects of life. Resilient and quick to adapt when facing new challenges. Appreciates and enjoys feedback and opportunities to improve. Experienced in customer service and working independently and with a team.
Overview
5
5
years of professional experience
Work History
Environmental Services Technician
Rochelle Community Hospital
04.2023 - Current
- Maintain a safe and clean environment for patients and staff by disinfecting, disposing of garbage and biohazardous waste, dusting, mopping, etc.
- Work and communicate with staff from multiple departments to maintain strict cleanliness standards.
- Take feedback and implement adjustments to improve overall patient and staff satisfaction.
- Make a hospitable and welcoming environment for patients by greeting them, guiding them around the hospital, and pointing them towards appropriate staff and/or resources for assistance when needed.
- Work self-sufficiently and solve problems independently.
- Follow specific cleaning procedures to ensure hospital is always in compliance with The Joint Commission standards.
- Work and maintain composure in a fast-paced, unpredictable environment.
- Complete routine detailed cleaning assignments.
- Handle emergency calls to clean spills, bodily fluids, isolation rooms for contagious illnesses and bugs, and other situations requiring immediate attention.
Manager
Jimmy John's
08.2021 - 04.2023
- Assigned, prioritized and delegated tasks and responsibilities to employees.
- Verified profit by counting and documenting cash earnings multiple times per shift.
- Handled refunds and customer credits for incorrect orders and charges.
- Closed cash drawers and POS systems at end of shift.
- Recorded product inventory weekly and determined projected stocking costs.
- Maintained restaurant cleanliness, efficiency, and security without supervision.
Crew Member
McDonald's
11.2019 - 06.2021
- Placed orders into POS systems and handled cash and credit transactions.
- Learned to work efficiently and calmly in a fast-paced environment.
- Communicated with customers regarding orders, comments and complaints.
- Performed cleaning duties such as sweeping, mopped and washing and sanitizing dishes, to keep equipment and facilities sanitary.
Education
High School Diploma -
Rochelle Township High School
Rochelle, IL05.2022
Skills
- Customer Service
- Time Management
- Adaptability and Flexibility
- Teamwork and Collaboration
- Conflict Resolution
- Attention to Detail
- Organization
- Multitasking and Prioritization
Timeline
Environmental Services Technician
Rochelle Community Hospital
04.2023 - Current
Manager
Jimmy John's
08.2021 - 04.2023
Crew Member
McDonald's
11.2019 - 06.2021
High School Diploma -
Rochelle Township High School
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