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Having worked several years in industries where customer service is of utmost importance, I have gained a significant amount of experience working in under pressure situations with customers while meeting and exceeding targeted goals. In addition to my experience working for a diverse range of businesses, I have extensive experience running my own business as a freelance photographer where meeting very specific demands of clients under strict time constraints. Prior to managing my own business, I have years of experience working in luxury retail sales at locations such as Banana Republic, Sandro/Maje, and Reiss. Since entering the automotive industry, my passion and previous experience with cars and their owners from my photography clientele have translated into superb customer satisfaction as well as building strong relationships with both clients and colleagues. During my time at Porsche, I have been able to increase my knowledge of the vehicles that get sold and worked on here while elevating my own standards to match and exceed the standards that Porsche sets for themselves and of the entire auto industry. Time management, working under pressure, efficiency, creativity, vision, and customer service are all skills that I pride myself on having.

Accomplished Advisor at Rob Lambdin's University Dodge, adept in relationship building and service strategy, excelled in surpassing service goals through innovative marketing tactics. Recognized for exceptional customer service, leveraged industry knowledge and analytical thinking to enhance client satisfaction. Demonstrated proficiency in negotiation, ensuring top-quality service delivery and revenue maximization. Experienced Service Advisor with background in facilitating customer service operations and boosting client satisfaction. Possess strong skills in communication, problem-solving, and multitasking to ensure smooth dealership processes. Notable ability to build positive relationships with customers and foster loyalty through trust and transparency. Significant contributions include streamlining service procedures for increased efficiency.

Dynamic Service Advisor with 5 years at LHM Ford, excelling in customer relationship management and warranty processing. Proven ability to enhance customer satisfaction through effective conflict resolution and upselling techniques. Skilled in utilizing automotive advising systems to streamline service delivery and maintain accurate customer records. Goal-oriented and dedicated to exceeding client expectations.

Committed, driven, and professional individual with a track record of successfully managing customer inquiries, resulting in high levels of customer satisfaction and consistent target achievement. Demonstrates excellent communication and problem-solving skills to deliver optimal customer service.

Personable and dedicated customer service representative with extensive experience in the automotive industry. Solid team player with upbeat, positive attitude. Open to new experiences and expanding knowledge in other fields. I adapt well to new environments, and look forward to new challenges.

Allen Miramontes

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Associate of Science - Exercise Science

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Service Advisor

Associate of Science - Exercise Science

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