Allana Burke
Chicago
Summary
Dedicated cashier with strong skills in customer service, cash handling, and visual merchandising. Proven ability to enhance customer experience and promote brand loyalty through engaging interactions.
Overview
1
1
year of professional experience
Work History
Cashier / Customer Service
Skechers Outlet
Chicago
08.2025 - Current
- Processed customer transactions promptly, ensuring swift service during peak hours.
- Assisted customers with product selection and inquiries on shoe styles.
- Handled cash, credit, and gift card payments with precision, reducing wait times for customers.
- Restocked shelves and displayed merchandise attractively to attract customers.
- Delivered friendly, knowledgeable service, fostering brand loyalty and repeat business.
- Resolved customer concerns promptly to maintain satisfaction during visits.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
Seasonal Visual Merchandiser
Harry Potter Shop Chicago
Chicago
11.2025 - 01.2026
- Designed product displays that increased customer engagement and satisfaction.
- Conducted inventory assessments to maintain optimal product availability and enhance visual presentation.
- Assisted customers in locating merchandise and providing product information.
- Organized store layout and fixtures to align with visual merchandising standards, improving overall store flow.
- Planned seasonal changes in store layouts, including decorations, props and other visuals.
- Analyzed customer feedback on current display designs and proposed improvements accordingly.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Seasonal Guest advocate
Target
Chicago
11.2024 - 01.2025
- Fostered high guest satisfaction through genuine, enthusiastic, and friendly interactions.
- Assisted guests with product inquiries and store navigation.
- Engaged with guests to drive participation in store loyalty programs.
- Processed returns and exchanges to enhance customer satisfaction.
- Performed cashier duties such as processing payments, returns, and exchanges accurately.
- Maintained cleanliness standards throughout the store area.
- Maintained up-to-date knowledge of store promotions and advertised items.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA04-2025
Skills
- Customer service
- Visual merchandising
- Cash handling
- Inventory management
- Team collaboration
- Product knowledge
- Communication skills
- Conflict management
Timeline
Seasonal Visual Merchandiser
Harry Potter Shop Chicago
11.2025 - 01.2026
Cashier / Customer Service
Skechers Outlet
08.2025 - Current
Seasonal Guest advocate
Target
11.2024 - 01.2025
High School Diploma -
Penn Foster Career School