GitHub
Aliza Bernstein
Zichron Yaakov
Summary
With over 20 years of experience in content development and technical communication for global high-tech companies, I am seeking a senior content developer position that leverages my technical, professional, and interpersonal skills to produce superior content for the organization’s stakeholders.
Overview
24
24
years of professional experience
21
21
years of post-secondary education
2
2
Languages
Work History
CONTENT DEVELOPER
MICROSOFT
08.2022 - Current
- Authored technical security content for Microsoft Defender for Cloud, a cloud-native application protection platform, following corporate guidelines of style, brand, and content architecture; English support for UX/UI.
TECHNICAL WRITER
PHILIPS MEDICAL SYSTEMS
01.2004 - 01.2006
- Prepared service manuals for CT scanner product line for the Service Innovation team: Service Manuals, Technical Notes and Upgrade procedures (hardware and software).
TECHNICAL WRITER AND LMS COORDINATOR
GLOBAL SERVICE LUMENIS
01.2000 - 01.2004
- Managed documentation projects and processes, and authored content of IPL and laser medical devices, including documentation of hardware, software, and optics for the global service organization; developed documentation processes through all phases of the documentation life cycle
- Collaborated with SMEs from tech support, engineering, R&D, document control, regulatory, service and quality teams
- Established the global service online course syllabus and content.
- Types of content: service manuals, release notes, SOPs, hardware/software upgrades and work instructions, quality test procedures, tutorials, training videos, LMS courses, troubleshooting guides, newsletters, catalogs
Education
TECHNICAL WRITING COURSE -
IN OTHER WORDS, AKKO
10.2000 - 06.2021
BA, MUSIC EDUCATION - undefined
UNIVERSITY OF ROCHESTER, NY
Skills
English - mother tongue
undefinedSoftware
Timeline
CONTENT DEVELOPER
MICROSOFT
08.2022 - Current
TECHNICAL WRITER
PHILIPS MEDICAL SYSTEMS
01.2004 - 01.2006
TECHNICAL WRITING COURSE -
IN OTHER WORDS, AKKO
10.2000 - 06.2021
TECHNICAL WRITER AND LMS COORDINATOR
GLOBAL SERVICE LUMENIS
01.2000 - 01.2004
BA, MUSIC EDUCATION - undefined
UNIVERSITY OF ROCHESTER, NY
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