Dynamic server and bartender with a proven track record at Hatty's Club, excelling in guest engagement and cash handling. Recognized for enhancing customer satisfaction through personalized service and effective multitasking. Committed to food safety practices, consistently delivering outstanding experiences that foster loyalty and increase sales.
Overview
4
4
years of professional experience
Work History
Server/Bartender
Hatty's Club
Rosemont
10.2025 - Current
Provided excellent customer service in a fast-paced sports bar environment.
Took and processed food and drink orders accurately and efficiently.
Maintained cleanliness of tables, dining areas, and service stations.
Handled cash transactions and processed credit card payments securely.
Provided excellent customer service to ensure satisfaction.
Server
Murray Bros Caddyshack
Rosemont
02.2024 - 10.2025
Followed health safety guidelines when preparing and serving food products.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Greeted customers, answered questions, and recommended specials to increase profits.
Operated POS terminals to input orders, split bills, and calculate totals.
Took orders from customers accurately and in a timely manner.
Server/Bartender
Dirty Birdies Sports Bar and Grill
Flagstaff
09.2022 - 12.2023
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Educated customers on food options, making personalized recommendations based on preferences or dietary restrictions.
Server
Sheraton Suites
Elk Grove Village
12.2021 - 08.2022
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.