Summary
Overview
Work History
Education
Skills
Timeline
Generic

ALIYAH GOBENCIONG

Rosemont

Summary

Dynamic server and bartender with a proven track record at Hatty's Club, excelling in guest engagement and cash handling. Recognized for enhancing customer satisfaction through personalized service and effective multitasking. Committed to food safety practices, consistently delivering outstanding experiences that foster loyalty and increase sales.

Overview

4
4
years of professional experience

Work History

Server/Bartender

Hatty's Club
Rosemont
10.2025 - Current
  • Provided excellent customer service in a fast-paced sports bar environment.
  • Took and processed food and drink orders accurately and efficiently.
  • Maintained cleanliness of tables, dining areas, and service stations.
  • Handled cash transactions and processed credit card payments securely.
  • Provided excellent customer service to ensure satisfaction.

Server

Murray Bros Caddyshack
Rosemont
02.2024 - 10.2025
  • Followed health safety guidelines when preparing and serving food products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Took orders from customers accurately and in a timely manner.

Server/Bartender

Dirty Birdies Sports Bar and Grill
Flagstaff
09.2022 - 12.2023
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Educated customers on food options, making personalized recommendations based on preferences or dietary restrictions.

Server

Sheraton Suites
Elk Grove Village
12.2021 - 08.2022
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

High school or equivalent - Nursing

Triton College
River Grove, IL
01.2026

Skills

  • Table Bussing
  • Guest Engagement
  • Safe Food Handling
  • Cash Handling
  • Food Safety Practices
  • Point of Sale Operation
  • Positive Attitude
  • Multitasking Abilities
  • Customer service

Timeline

Server/Bartender

Hatty's Club
10.2025 - Current

Server

Murray Bros Caddyshack
02.2024 - 10.2025

Server/Bartender

Dirty Birdies Sports Bar and Grill
09.2022 - 12.2023

Server

Sheraton Suites
12.2021 - 08.2022

High school or equivalent - Nursing

Triton College
ALIYAH GOBENCIONG