Aliyah England
Charleston
Summary
Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Caregiver
SPS In-Home Healthcare
Effingham
02.2024 - Current
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Helped clients get in and out of beds and wheelchairs.
- Followed safe lifting and transferring techniques to transport residents.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
Front Desk Associate
Planet Fitness
Fayetteville
01.2023 - 01.2024
- Resolved customer complaints in a professional manner while maintaining high standards of service quality.
- Greeted guests upon arrival and provided excellent customer service.
- Delivered friendly and knowledgeable support to current and prospective customers.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Cleaned and sanitized locker room to complete station assignments, wiping down gym equipment and restocking supplies.
Server
Kouris Pub
Peoria
03.2020 - 12.2022
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Operated POS terminals to input orders, split bills and calculate totals.
- Served food and beverages to patrons and confirmed complete orders.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Assisted in training new servers.
Hostess/Server
Tavern 4&5
Eden Prairie
09.2017 - 01.2020
- Answered telephone to provide dining information and take reservations.
- Coordinated dining room staff workflow to foster prompt and courteous service.
- Took beverage orders and served drinks during peak meal times.
- Greeted guests warmly upon arrival, seating them promptly.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Education
High School Diploma -
Eden Prairie High School
Eden Prairie, Minnesota06-2019
Practical Nursing -
Lake Land College
Mattoon, ILSkills
- Patient care
- Safe lifting techniques
- Medication management
- Customer service
- Conflict resolution
- Communication skills
- Team collaboration
- Relationship building
Certification
- CPR Certified
- Food Handlers Certification
Timeline
Caregiver
SPS In-Home Healthcare
02.2024 - Current
Front Desk Associate
Planet Fitness
01.2023 - 01.2024
Server
Kouris Pub
03.2020 - 12.2022
Hostess/Server
Tavern 4&5
09.2017 - 01.2020
High School Diploma -
Eden Prairie High School
Practical Nursing -
Lake Land College