Aliyah Ambrose
Chicago
Summary
Compassionate and reliable certified nursing assistant (CNA) with strong interpersonal skills and a passion for providing quality patient care. Skilled at building trust with anxious patients and children, and experienced in both home care and long-term care settings, Proven ability to support patients’ daily living activities and provide emotional encouragement.
Reliable and compassionate, always dedicated to providing high-quality care and support. Possesses foundational knowledge in patient care and safety, coupled with basic skills in daily living assistance and communication. Committed to making positive impact on clients' well-being and quality of life.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Caregiver
Help at home
05.2024 - Current
- Assisting with personal care including bathing, grooming, feeding and bathroom functions
- Transporting and escorting patients to medical and other appointments
- Support patients with activities of daily living (ADLs) and follow individualized care plans.
- Document and report changes in patient behavior and health status
- Provide emotional support to encourage patient behavior and health status
- Assist with PROM (passive range of motion) exercises and medication reminders
Medical Receptionist
Touchpoint support
03.2022 - 10.2023
- Transcribed medical notes from doctors accurately
- Answered patient phone calls and emails promptly and professionally
- Maintained clean and welcoming reception and waiting areas
- Greeted patients warmly to ensure a positive first impression care
- Organized and maintained patient records and documents efficiently
- Using a computer, medical office software, and other technology to keep information organized and up-to-date.
Education
CNA/Certified nursing assistant -
First Step to Excellence
11.2024
HS Diploma - undefined
Excel Academy Of South Shore
06.2023
Skills
- CPR
- Patient care
- Medical Office Experience
- Dependable
- Adaptability
- EMR System
- Triage
- Medical Terminology
- English
- Medical Records
- Vital Signs
- Phone Etiquette
- Computer Skills
- HIPPA
- Caregiving
- Time management
- Daily living assistance
- Multitasking and organization
- Strong ethics
- Relationship building
- Compassionate care
- Verbal and written communication skills
- First aid and safety
- Dementia care
- Team collaboration
Certification
- First Aid Certification
- CNA
- CPR
LANGUAGES
English - (Intermediate proficiency)
Timeline
Caregiver
Help at home
05.2024 - Current
Medical Receptionist
Touchpoint support
03.2022 - 10.2023
HS Diploma - undefined
Excel Academy Of South Shore
CNA/Certified nursing assistant -
First Step to Excellence