Alissa Archer
Antioch
Summary
Dedicated server with exceptional customer service skills. Proven ability to enhance guest experiences through effective communication and quick adaptability in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Server
Third Base Pinthouse
Columbus Ohio
06.2025 - 03.2026
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in menu knowledge and food recommendations for guests.
- Accurately processed orders using point-of-sale systems.
- Maintained cleanliness and organization of dining area and service stations.
Server
Local Roots
Powell, OH
06.2022 - 05.2025
- Collaborated with kitchen staff to ensure timely food delivery.
- Adapted quickly to changing customer needs and restaurant demands.
- Resolved guest complaints effectively to enhance overall dining experience.
- Supported team members during peak hours to optimize service efficiency.
Receptionist
Stretchzone
Powell, OH
02.2019 - 06.2022
- Managed front desk operations, enhancing client experience and ensuring smooth daily workflow.
- Coordinated appointment scheduling, optimizing therapist availability and client satisfaction.
- Implemented efficient patient intake processes, improving data accuracy and reducing wait times.
- Trained new staff on office procedures, fostering a collaborative work environment and knowledge sharing.
Education
Education
Columbus State Community College
Columbus, OH08-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Microsoft Excel
- Strong communication skills
Timeline
Server
Third Base Pinthouse
06.2025 - 03.2026
Server
Local Roots
06.2022 - 05.2025
Receptionist
Stretchzone
02.2019 - 06.2022
Education
Columbus State Community College