Summary
Overview
Work History
Education
Skills
Timeline
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Alison Flores

Chicago

Summary

First-generation college student at DePaul University, studying Public Relations and Advertising with a strong academic foundation in Political Science and Pre-Law. My interests sit at the intersection of communication, politics, and social change — and I bring that same awareness and adaptability into every work environment. With experience in fast-paced customer service roles, I’ve developed strong people skills, attention to detail, and the ability to stay composed under pressure. Whether working behind a coffee bar or communicating with customers, I’m driven by connection, clarity, and creating positive experiences for others.

Overview

4
4
years of professional experience

Work History

Server

Birrieria Calvillo
06.2023 - 09.2025
  • Took care of guests by taking orders, handling special requests, and making sure everyone had a positive dining experience.
  • Managed weekly staff schedules and helped coordinate shifts to keep things running smoothly, especially during peak hours.
  • Created and shared content on the restaurant’s social media pages to promote daily specials, events, and increase foot traffic.
  • Helped keep the front of house clean, organized, and up to health and safety standards.
  • Restocked supplies and maintained service areas to stay prepared for busy shifts.

Barista

All About Cha
03.2022 - 05.2023
  • Prepared a wide range of coffee and espresso drinks with consistency and attention to detail.
  • Adapted quickly to a fast-paced, team-oriented environment.
  • Maintained cleanliness of both front and back of house in line with health and safety standards.
  • Took and fulfilled in-person and online orders (e.g. Uber Eats) with speed and accuracy.
  • Provided friendly and attentive customer service, checking in to ensure a positive experience.

Education

Bachelor of Arts - Public Relations And Advertising

DePaul University
Chicago, IL
06-2027

Associate of Arts - Political Science/Pre-Law

Oklahoma City Community College
Oklahoma City
05-2023

Skills

  • Customer service
  • Communication
  • Bilingual
  • Critical thinking
  • Adaptability
  • Time management

Timeline

Server

Birrieria Calvillo
06.2023 - 09.2025

Barista

All About Cha
03.2022 - 05.2023

Bachelor of Arts - Public Relations And Advertising

DePaul University

Associate of Arts - Political Science/Pre-Law

Oklahoma City Community College
Alison Flores