Alisha Morris
Richmond
Summary
Dynamic Certified Pharmacy Technician with a proven track record at Walgreens Boots Alliance, enhancing workflow optimization and customer service. Excelled in data entry and problem-solving, training new staff, and streamlining pharmacy operations. Demonstrated attention to detail and a commitment to excellence across diverse roles, significantly improving service quality and efficiency.
Overview
7
7
years of professional experience
Work History
Certified Pharmacy Technician
Walgreens Boots Alliance
09.2023 - Current
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Server
Buffalo Wild Wings
08.2018 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Teller
The Harvard State Bank
08.2021 - 02.2022
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Education
McHenry County College
Crystal Lake, ILZion Benton Township Highschool
Zion, IL05.2020
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- Workflow optimization
Timeline
Certified Pharmacy Technician
Walgreens Boots Alliance
09.2023 - Current
Teller
The Harvard State Bank
08.2021 - 02.2022
Server
Buffalo Wild Wings
08.2018 - 06.2023
McHenry County College
Zion Benton Township Highschool
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