Alina Tsarenko

• Provided professional medical consultations to patients in the field of aesthetic medicine

• Conducted patient assessments and recommended individualized treatment plans

• Coordinated patient care and ensured high standards of service and satisfaction

• Worked closely with medical staff to support quality control and patient experience

• Managed day-to-day operational processes of a medical startup at early growth stage

• Coordinated internal workflows between medical, technical, and administrative teams

• Supported implementation of operational standards, documentation, and process optimization

• Assisted in scaling operations and improving efficiency of service delivery

• Strategic Planning and Development
• Developing and implementing long-term growth strategies for the company, considering changes in the healthcare market, new technologies, and regulatory requirements.
• Operational Management
• Ensuring the efficient operation of all company departments (clinics, laboratories, pharmacies, and other healthcare facilities), including quality control of medical services and compliance with safety and ethical standards.
• Financial Management
• Overseeing the company’s financial performance, including budgeting, managing revenues and expenses, and conducting financial analyses to make informed decisions.
• Regulatory and Legal Affairs
• Ensuring compliance with all healthcare regulations, including licensing, certification, and adherence to quality and safety standards for medical services.
• Team Management
• Building and leading a high-performing team of professionals, including doctors, medical staff, administrative and support personnel, motivating employees, and creating a positive working environment.
• Partnership Development
• Establishing and maintaining partnerships with government and private institutions, healthcare and pharmaceutical organizations, as well as investors and financial institutions.
• Quality Control and Patient Services
• Ensuring high patient satisfaction, monitoring the quality of medical services, and implementing innovative approaches to customer service.
• Technology and Innovation Implementation
• Developing and implementing modern medical technologies and IT solutions to improve diagnostic and treatment quality, as well as optimize business processes within the company.
• Market Monitoring and Analysis
• Researching and analyzing the healthcare services market, identifying new trends, competitors, and opportunities for growth and expansion.
• Crisis Management
• Making timely decisions in case of crisis situations (financial, reputational, operational) and developing strategies to minimize risks and restore company stability.

• Provided quality coordination services to one of the medical centers in the area.
• Cooperation with hospitals and medical clinics
• Providing treatment programs for foreigners
• Accompaniment of patients to all the procedures including translation

• Coordinated and managed patients’ medical care throughout the entire treatment journey

• Acted as a liaison between patients, physicians, clinics, and medical teams

• Scheduled medical appointments, procedures, and diagnostic tests

• Explained treatment plans, medical processes, and administrative procedures to patients

• Managed medical documentation and ensured accuracy and confidentiality

• Provided high-level patient support with a strong focus on service quality

• Resolved issues efficiently while maintaining continuity of care