ALINA DOMINIC
Chicago,IL
Summary
Driven and compassionate pre physical therapy student with two years of hands on experience as a rehabilitation aide in a busy outpatient clinic. Skilled in assisting with patient care, documenting progress, and supporting physical therapists during treatment sessions. Strong foundation in communication and customer service built through retail roles, with a proven ability to build trust, stay organized, and adapt to fast changing environments. Committed to providing respectful, patient centered support that promotes recovery and well being.
Overview
5
5
years of professional experience
Work History
Rehab Aide
Athletico Physical Therapy
02.2023 - Current
- Assisting physical therapists with patient care for over 150 patients, contributing to their rehabilitation goals and improving patient satisfaction.
- Facilitated the setup and cleanup of therapy equipment and treatment areas, maintaining a clean and safe environment for therapy sessions.
- Participated in weekly team meetings to discuss patient progress, therapy plans, and strategies for improving clinic operations.
- Utilized electronic health records software to accurately document patient progress notes, ensuring compliance with HIPAA and other regulatory standards.
- Demonstrated exercises and use of therapy equipment under the supervision of physical therapists, enhancing patients' understanding and compliance.
Sales Associate
Windsor Fashions
08.2021 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories, and proper care for merchandise.
Customer Service Associate
Walgreens
10.2020 - 08.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Education
Bachelor of Science - Integrated Health Sciences
University of Illinois At Chicago
Chicago, IL05.2025
Skills
- Client assistance
- Data privacy management
- Fostering customer trust
- Time Management
- Effective communicator
- Presenting Solutions
- Patient Care
- Health compliance expertise
- Team Collaboration
- Range of motion exercises
- Cross-functional teamwork
- Post-operative care
Timeline
Rehab Aide
Athletico Physical Therapy
02.2023 - Current
Sales Associate
Windsor Fashions
08.2021 - 12.2021
Customer Service Associate
Walgreens
10.2020 - 08.2021
Bachelor of Science - Integrated Health Sciences
University of Illinois At Chicago
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