Alida Hernandez
Hillside
Summary
Dedicated professional with a strong background in maintenance and customer service, honed at Interstate and Four Season Car Wash. Proven expertise in deep cleaning and pressure washing, complemented by reliability and teamwork. Recognized for enhancing safety standards and fostering positive staff relationships, ensuring exceptional service delivery.
Overview
16
16
years of professional experience
Work History
Maintenance Cleaner
Interstate
Northlake, IL
02.2024 - Current
- Maintained cleanliness and orderliness in designated areas to ensure safe environments.
- Operated cleaning equipment, including floor scrubbers and vacuum cleaners, with proficiency.
- Reported maintenance issues promptly to enhance facility operations and safety standards.
- Followed safety protocols while handling cleaning chemicals and equipment effectively.
- Assisted in training new staff on proper cleaning techniques and equipment usage.
Assistant Manager
Four Season Car Wash
Chicago, IL
01.2010 - 02.2024
- Trained and mentored staff on effective wash techniques and customer service protocols.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
Skills
- Reliability and punctuality
- Deep Cleaning Expertise
- Teamwork and Collaboration
- Pressure washing experience
- Willingness to learn
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Maintenance Cleaner
Interstate
02.2024 - Current
Assistant Manager
Four Season Car Wash
01.2010 - 02.2024