Alicia Watters
Galesburg,IL
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Solvera
09.2025 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Collected co-payments or full payments from customers.
- Counted, measured, and compounded medications following standard procedures.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
Certified Pharmacy Technician/Data Entry
Critical Care Rx, LLC
07.2024 - 09.2025
- Accurately entered patient information, prescription details, and medication orders into the pharmacy database
- Performed data verification to ensure the accuracy and completeness of all entered information
- Maintained a high level of attention to detail while entering large volumes of data on a daily basis
- Collaborated with pharmacists and other healthcare professionals to resolve any discrepancies or issues in the data
- Managed electronic filing systems for prescriptions, ensuring proper organization and easy retrieval when needed
Merchandiser
accelerate360
02.2024 - 07.2024
- Worked efficiently in a fast-paced environment, completing resets within designated timeframes
Paraoptometric Technician
Kehoe Eye Care, PC
04.2022 - 11.2023
- Performed comprehensive eye exams, including visual acuity tests, color vision tests, and depth perception tests
- Assisted ophthalmologists in various procedures such as corneal topography, retinal imaging, and tonometry
Dialysis Technician
Fresenius Medical Care
09.2020 - 04.2022
- Performed dialysis treatments on patients with end-stage renal disease, following established protocols and ensuring patient safety
- Monitored vital signs, assessed patients' condition during treatment, and made necessary adjustments to maintain optimal fluid balance
- Operated and maintained hemodialysis machines, including performing routine maintenance checks and troubleshooting any issues
Sterile Processing Technician
Cottage Hospital
09.2019 - 09.2020
- Decontaminated and sterilized surgical instruments, equipment, and supplies according to established protocols
- Assembled instrument trays and sets with meticulous attention to detail, ensuring accuracy and completeness
- Operated and maintained autoclaves, ultrasonic cleaners, and other sterilization equipment in compliance with safety guidelines
Certified Pharmacy Technician
divvyDOSE
09.2018 - 05.2019
- Accurately entered patient information, prescription details, and medication orders into the pharmacy database
- Maintained a high level of attention to detail while entering large volumes of data on a daily basis
- Performed data verification to ensure the accuracy and completeness of all entered information
Certified Pharmacy Technician/Data Entry
Hy-Vee, Inc.
12.2012 - 08.2018
- Managed inventory levels, ensuring medications were properly stocked and organized
- Maintained patient profiles, accurately recording medical history, allergies, and current medications
- Filled and dispensed prescriptions daily with a high level of accuracy and attention to detail
Monitor Technician
Cottage Hospital
05.2007 - 04.2014
- Monitored and interpreted cardiac rhythms, promptly identifying any abnormalities or changes in patient condition
- Collaborated with nursing staff to communicate critical changes in patient conditions effectively.
- Oversaw daily operations of cardiac monitoring, ensuring adherence to safety standards and best practices.
Education
High school diploma -
Galesburg High School
Galesburg, IL01.2005
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- HIPAA regulations
- Customer service
- Medication dispensing
- Team collaboration
- Filling prescriptions
Certification
Pharmacy Technician License
Timeline
Certified Pharmacy Technician
Solvera
09.2025 - Current
Certified Pharmacy Technician/Data Entry
Critical Care Rx, LLC
07.2024 - 09.2025
Merchandiser
accelerate360
02.2024 - 07.2024
Paraoptometric Technician
Kehoe Eye Care, PC
04.2022 - 11.2023
Dialysis Technician
Fresenius Medical Care
09.2020 - 04.2022
Sterile Processing Technician
Cottage Hospital
09.2019 - 09.2020
Certified Pharmacy Technician
divvyDOSE
09.2018 - 05.2019
Certified Pharmacy Technician/Data Entry
Hy-Vee, Inc.
12.2012 - 08.2018
Monitor Technician
Cottage Hospital
05.2007 - 04.2014
High school diploma -
Galesburg High School