ALICIA SMITH
Bethalto
Summary
Skilled in Oracle systems and managing non-conformance, with a solid background in receiving processes. Strong organizational capabilities and meticulous attention to detail enhance task efficiency. Quick learner with advanced computer proficiency. Proven track record of independent work and effective problem-solving in challenging situations.
Overview
13
13
years of professional experience
Work History
GOO Lab DOA Non-Con
World Wide Technology, Inc.
Edwardsville
10.2021 - Current
- Completed day-to-day duties accurately and efficiently.
- Works successfully with diverse groups of coworkers to accomplish goals and address issues related to our products and services.
- Works closely with vendors for damaged, missing, or unusable items coming from the lab.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Works with cross-functional teams to achieve goals.
DOA Inventory Non-Conformance
World Wide Technology
Edwardsville
10.2019 - Current
- Logged discrepancy details, such as damage, incorrect product, or incorrect quantity.
- Maintained familiarity with inventory layout and company part number standards.
- Completed orders for new and established customers, including locating merchandise, packaging items and handling the associated documentation.
- Kept inventory records accurate by conducting routine counts and complete audits of the available products.
- Maintained an efficient and organized storage area to easily find desired items.
- Works with material found in the warehouse that is found without part labels, damage, incorrect receiving error, etc.
Receiving Non-Conformance
World Wide Technology
Edwardsville
07.2017 - 10.2019
- Unloaded trucks using team-based procedures.
- Opened, separated, and itemized packages according to system classifications.
- Inspected products for shortages, damages, or tampering and reported discrepancies to management.
- Processed damaged items, documented evidence, and prepared reports to help with damage claims.
- Sorted, counted, and logged received inventory for recordkeeping.
- Operated forklift truck and hand-trucks to transport, hoist, and convey shipments to work and storage areas.
Warehouse Receiver
World Wide Technology
Edwardsville
07.2016 - 07.2017
- Labeled containers and wrapped pallets with item information such as SKUs.
- Compared incoming inventory counts against documentation and resolved discrepancies.
- Staged pallets for quick movement to correct warehouse locations.
- Downstacked incoming pallets to reorganize deliveries.
- Counted, sorted, or weighed incoming articles to verify receipt of items on requisition or invoices.
- Inspected and measured tools and equipment for defects and reported damage or wear to supervisors and create an Non-Conformance Ticket.
Assistant Manager/Cashier
Circle K
Cottage Hills
04.2012 - 07.2016
- Supervised hourly and temporary personnel, providing work direction and reviewing work processes.
- Communicated regularly with management team concerning all aspects of sales, customer feedback, and associate performance.
- Set expectations and modeled excellent service by projecting positive attitude and enthusiasm toward job, company, and customers.
- Coached and managed performance for store associates and developed bench of talented workers.
- Coordinated work handoffs, call offs and schedules with other Shift Managers.
- Developed and maintained effective working relationships with team members, management, and customers to boost company productivity and morale.
- Daily paperwork, invoices, watched security videos.
- Daily bank deposits
- Cashed out customers
Education
Basics -
Civic Memorial High School
Bethalto, ILL05-2004
Skills
- Cross-trained in multiple departments
- Oracle, MES, and other app knowledge
- Detail-oriented
- Organized
- Good communication skills
- Time management
- Good core values
- Problem solving
- Attention to detail
- Dependable and responsible
Timeline
GOO Lab DOA Non-Con
World Wide Technology, Inc.
10.2021 - Current
DOA Inventory Non-Conformance
World Wide Technology
10.2019 - Current
Receiving Non-Conformance
World Wide Technology
07.2017 - 10.2019
Warehouse Receiver
World Wide Technology
07.2016 - 07.2017
Assistant Manager/Cashier
Circle K
04.2012 - 07.2016
Basics -
Civic Memorial High School
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