Alicia Skilling
Capron
Overview
20
20
years of professional experience
Work History
Team Leader
Willow idk Assisted Living
Clinton
10.2021 - Current
- Trained new employees on policies and best practices.
- Facilitated communication between residents, families, and staff.
- Monitored resident well-being and addressed concerns promptly.
- Maintained a positive work environment that promoted collaboration between team members.
- Provided compassionate care and assistance to clients in daily activities.
- Administered medications according to prescribed schedules and guidelines.
- Assisted clients with mobility and personal hygiene tasks to ensure comfort.
Medical Assistant
Children’s Hospital of Wisconsin
Milwaukee
01.2006 - 11.2021
- Assisted pediatricians with patient examinations and medical procedures.
- Managed patient intake, including recording medical histories and vital signs.
- Coordinated appointments and follow-ups for patients in a busy clinic environment.
- Prepared examination rooms with necessary supplies and equipment for procedures.
- Collaborated with nursing staff to ensure smooth workflow during patient care.
- Handled administrative tasks such as filing, scheduling, and billing inquiries efficiently.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Administered injections, medications and treatments as directed by the physician.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Registered new patients into practice management software program accurately entering demographic information.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Education
Associate of Applied Science - Criminal Justice
Sanford Brown Collegw
West Allis, WI12-2010
Diploma - Medical Assistant
Milwaukee Career College
Wauwatosa, WI01-2006
Skills
- Employee training
- Patient care
- Care coordination
- Appointment scheduling
- Problem solving
- Infection control
- Documentation and reporting
- Flexible schedule
- Staff education and training
- Leadership
- Team motivation
Timeline
Team Leader
Willow idk Assisted Living
10.2021 - Current
Medical Assistant
Children’s Hospital of Wisconsin
01.2006 - 11.2021
Associate of Applied Science - Criminal Justice
Sanford Brown Collegw
Diploma - Medical Assistant
Milwaukee Career College