ALICIA ROBINSON
Chicago Height
Summary
Proven Licensed Cosmetologist with a track record of enhancing client satisfaction and retention through expert hair styling and coloring at Mz. A Hair Studio LLC. Excelles in sanitation practices and clear communication, achieving a loyal client base. Demonstrated exceptional skill in hair conditioning and styling, alongside nurturing aspiring cosmetologists at Capri Beauty School.
Overview
10
10
years of professional experience
Work History
Cosmetology Instructor
Cameo Beauty School
07.2024 - Current
- Developed curriculum for advanced cosmetology techniques, enhancing student engagement and skill acquisition.
- Mentored students to build confidence in their abilities and prepare them for state licensing exams.
- Oversaw classroom management, promoting a positive learning environment conducive to professional growth.
- Ensured compliance with state regulations governing cosmetology instruction while maintaining a safe, clean learning environment at all times.
Owner – Licensed Cosmetologist
Mz. A Hair Studio LLC.
06.2022 - Current
- Built a loyal clientele base through exceptional customer service and personalized care.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Maintained a clean and organized workstation, ensuring a pleasant salon experience for clients.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Adapted easily to clients needs and preferences, providing a variety of services from cuts and color to extensions.
- Educated clients on proper hair care routines and recommended suitable products to maintain their desired look at home between visits.
- Scheduled appointments efficiently while minimizing wait times to maximize client satisfaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional response.
Hairstylist
Signature Salon Barber Spa
06.2021 - 06.2022
- Increased salon revenue by upselling products and additional treatments during appointments.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Determined appropriate hair treatments based on conditions and textures.
- Distributed business cards outside of salon to generate new business.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Hairstylist
House of Glamour
09.2015 - 06.2021
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Education
Cosmetolgoy License - Cosmetology
Capri Beauty School
Chicago, ILCosmetolgy Instructor Internship - Cosmetolgoy
Capri Beauty School
Oak Lawn, ILAssociate of Science - Criminal Justice
Richard J. Daley College
Chicago, IL05-1991
Skills
- Sanitation Practices
- Appointment Scheduling
- Hair Styling Proficiency
- Clear Communication
- Decision-Making
- Client Consultation
- Salon Management
- Payment Processing and accounting
- Hair Cutting and Trimming
- Hair Coloring and Highlighting
- Outstanding Client Retention
Timeline
Cosmetology Instructor
Cameo Beauty School
07.2024 - Current
Owner – Licensed Cosmetologist
Mz. A Hair Studio LLC.
06.2022 - Current
Hairstylist
Signature Salon Barber Spa
06.2021 - 06.2022
Hairstylist
House of Glamour
09.2015 - 06.2021
Cosmetolgoy License - Cosmetology
Capri Beauty School
Cosmetolgy Instructor Internship - Cosmetolgoy
Capri Beauty School
Associate of Science - Criminal Justice
Richard J. Daley College