Alicia Marchetti
Brookfield
Summary
Detail-oriented and highly organized professional with 10+ years of experience in client services, scheduling , front desk operations and salon support. Proven ability to manage high-volume appointments, build strong client relationships and maintain smooth daily operations in a fast paced environment. Known for professionalism, reliability and exceptional customer care.
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Overview
10
10
years of professional experience
Work History
Hair Salon Owner
Self-employeed
05.2025 - Current
- Developed and implemented marketing strategies to enhance brand visibility and attract new clients.
- Managed daily salon operations, ensuring high standards of customer service and satisfaction.
- Manage inventory and reducing waste and optimizing supplies efficiency.
- Maintain a precessional and relaxing environment for all guest.
Hairstylist
Ulta Beauty
08.2017 - 05.2025
- Delivered high-quality client consultations and personalized services to ensure satisfaction and repeat business.
- Manage multiple appointments efficiently in a fast-paced environment.
- Build and maintain strong client relationships through clear communication and education.
- Support front desk operations including scheduling, inventory tracking and product restocking.
- Assist team members during peak hours to maintain smooth workflow
- Uphold sanitation and company standards at all times
Hairstylist/Nail Tech
Team Blonde Boutique and Spa
07.2016 - 08.2017
- Provided exceptional customer service in a boutique and spa environment.
- Created an inviting atmosphere by engaging in friend conversations with guest.
- Effectively managed time between multiple appointments to ensure customer satisfaction.
- Help costumers looking for specific items in the boutique.
Education
High School - General
Trinity High School
River Forest, Illinois05.2010
High School - undefined
Trinity High School
River Forest, Illinois05.2010
Skills
- Quick Learner
- Detailed-oriented
- Customer Service
- Problem Solving
- Clerical Skills
- Schedule management
- Highly motivated / Self-starter
- Stronger leader
Timeline
Hair Salon Owner
Self-employeed
05.2025 - Current
Hairstylist
Ulta Beauty
08.2017 - 05.2025
Hairstylist/Nail Tech
Team Blonde Boutique and Spa
07.2016 - 08.2017
High School - undefined
Trinity High School
High School - General
Trinity High School