Alicia Kuhlman
Jacksonville
Summary
Developed exceptional customer service skills in fast-paced restaurant environment, seeking to transition into new field. Possesses strong abilities in communication and teamwork, along with knack for problem-solving. Aims to leverage these transferable skills to excel in new professional setting.
Overview
3
3
years of professional experience
Work History
Waitress
Marios
Springfield
02.2024 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Efficiently managed multiple tables while ensuring timely order delivery.
- Collaborated with kitchen staff to coordinate food preparation and presentation.
- Assisted in training new team members on restaurant procedures and menu items.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Actively engaged with customers to address inquiries and resolve issues promptly.
- Supported promotional events by upselling daily specials and signature dishes.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Caregiver
Help at Home Senior Care
Jacksonville, IL
01.2023 - 09.2025
- Assisted clients with daily living activities, ensuring comfort and safety.
- Administered medication and monitored health for optimal client well-being.
- Developed personalized care plans tailored to individual needs and preferences.
- Provided companionship, fostering emotional support and social engagement for clients.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
Bartender
Duke and Joannies
Chandlerville, IL
10.2022 - 10.2023
- Provided exceptional customer service in fast-paced dining environment.
- Efficiently managed multiple tables while ensuring timely order delivery.
- Collaborated with kitchen staff to coordinate food preparation and presentation.
- Assisted in training new team members on restaurant procedures and menu items.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Actively engaged with customers to address inquiries and resolve issues promptly.
- Supported promotional events by upselling daily specials and signature dishes.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Paraprofessional
SASED Central
Springfield, IL
08.2024 - 02.2025
- Supported instructional staff in implementing individualized education plans for diverse student needs.
- Assisted in monitoring student progress and behavior to promote positive learning environments.
- Provided one-on-one support to students during classroom activities, enhancing their engagement and participation.
- Participated in professional development sessions, enhancing skills in special education strategies and classroom management techniques.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Education
High School Diploma -
Havana High School
Havana, ILSkills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
Timeline
Paraprofessional
SASED Central
08.2024 - 02.2025
Waitress
Marios
02.2024 - Current
Caregiver
Help at Home Senior Care
01.2023 - 09.2025
Bartender
Duke and Joannies
10.2022 - 10.2023
High School Diploma -
Havana High School